INFINITI of Norwood

Efficient, Friendly ,and Knowledgeable I always find everyone at this dealership to be friendly and efficient. The waiting room is pleasant and clean- food and beverages available, along wi I always find everyone at this dealership to be friendly and efficient. The waiting room is pleasant and clean- food and beverages available, along with WiFi and a television. More

FANTASTIC I brought my 2015 Infiniti in for regular service and to have the trims touched up. The service person, named Brandon couldn't have been more helpful. I brought my 2015 Infiniti in for regular service and to have the trims touched up. The service person, named Brandon couldn't have been more helpful. He got me a replacement vehicle, a 2018 Infiniti and patiently explained how to use all it's features. I wound up keeping it for several days because I was going to the Cape for the weekend and the rim touch up was not finished before I was leaving. I returned the replacement and when I went to pay for the service I discovered my wallet was missing. Both I and another service person searched the vehicle but could not find it. I went back home and searched my place but still could not find it. Before replacing my license etc I called and asked for Brandon. I explained my predicament and he said he would call me back. He did in 10 minutes and he told me he had found my wallet. He is my hero. More

Great Not pushed to purchase quick and great sales guy. I would go there again for anything. I just hope the servise would be the same way Not pushed to purchase quick and great sales guy. I would go there again for anything. I just hope the servise would be the same way More

Excellent service Very good experience buying a used vehicle. Jon had excellent knowledge of the vehicle and its features and came with us for the test drive to explain Very good experience buying a used vehicle. Jon had excellent knowledge of the vehicle and its features and came with us for the test drive to explain it all. Price negotiations are always tricky, but we had a good experience. They were upfront and honest. Finance manager Mike was very professional in dealing with us. When my wife went a couple of days later to transfer the title from our trade-in, Jon and Mike went out of their way to help her. We will be going back for services and hope to see them both then. More

Amazing and Great The service was amazing. Fernando Diaz was great, amazing and helpful. Very professional and direct and his information was very helpful. I would rec The service was amazing. Fernando Diaz was great, amazing and helpful. Very professional and direct and his information was very helpful. I would recommend Infiniti Norwood to all of my friends More

Recall notice Visit was quick; they washed and vacuumed my car which was a nice surprise. The internet in the waiting room was not working on that day Visit was quick; they washed and vacuumed my car which was a nice surprise. The internet in the waiting room was not working on that day More

Best service center I'm very comfortable dealing with everyone at Norwood service center .everyone is very friendly I appreciate the work they do .I would recommend all m I'm very comfortable dealing with everyone at Norwood service center .everyone is very friendly I appreciate the work they do .I would recommend all my friends to visit Norwood for service More

Best customer service! Just bought a used vehicle that I needed serviced. Nigile was very thorough in explaining my warraanty and the wait time. Fernando was very pleasant. Just bought a used vehicle that I needed serviced. Nigile was very thorough in explaining my warraanty and the wait time. Fernando was very pleasant. Showed me what was wrong with my vehicle. Which I appreciated. This is my second Infiniti and this is my preferred dealership. Best customer service. Everyone is extremely pleasant. Very satisfied customer! More

Excellent Service The technician Jeff was extremely helpful and professional. He always has the best interest of his customers and ia very trustworthy! Thank you Jeff, The technician Jeff was extremely helpful and professional. He always has the best interest of his customers and ia very trustworthy! Thank you Jeff, I couldnt ask for better service! More

Great atmosphere and customer service great area to wait for my car wouldn't go to any other dealer uou can tell they are professionals atmosphere and customer service great area to wait for my car wouldn't go to any other dealer uou can tell they are professionals More