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INFINITI of ONTARIO

Ontario, CA

4.9
2,272 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,272 reviews

June 02, 2024

Great experience gave me what I asked for in price. Love the qx60 must visit More

by lakerfanmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul, Luis Cruz
Jun 08, 2024 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and recommendation. The entire team always loves a great 5 star... Thank you again, Cordy Cerami

June 02, 2024

Great dealership. Everyone was professional & kind to us during our visits. Especially Jorge our sales rep. OUTSTANDING!! Please acknowledge him for his service.. More

by paulettetrujillo57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

INFINITI of ONTARIO responded

Thank you and yes I will be sure to acknowledge Jorge for his efforts. The entire team is grateful for your 5 stars review... Thank you again, Cordy Cerami

June 01, 2024

Great experience! probably the best ive had at any dealership.Mouris was very helpful and knowledgeable. He made purchasing a vehicle very easy. He took his time and ma More

by destinylara93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mouris , TJ Boldt
Jun 08, 2024 -

INFINITI of ONTARIO responded

Thank you for your very kind comments and accolades about your recent purchase experience with Mouris and TJ. I will be sure to share your post with the team and I know how grateful they will be... Thank you again, Cordy Cerami

May 31, 2024

Very good dealership, Saul was not pushy and spent a lot of time showing me all the features More

by wonderful4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez, Luis Cruz
Jun 13, 2024 -

INFINITI of ONTARIO responded

Thank you for taking time out of your busy day to recognize Saul. We truly appreciate it. Regards, Andrew A.

May 31, 2024

Everyone as was nice and friendly. You answered all our questions but we just feel that the car should have had a little more warranty then 1,00 miles since it was certified. But that' More

by rhondagarrettson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Lopez
Jun 13, 2024 -

INFINITI of ONTARIO responded

Hi Rhonda, Thank you for taking time to recognize our friendly staff. The vehicle has basic warranty from the manufacturer until 1/19/2025 or 60,000 on the odometer. It also has power train warranty (engine and transmission warranty) until 1/19/2027 or 70,000 on the odometer. Being that your car is a certified pre owned vehicle, it now has warranty until 1/19/2027 or unlimited miles. Hope this helps. Please feel free to reach out to us directly if you'd like further clarification. Regards, Andrew A.

May 29, 2024

Satisfied, accommodating, reliable, honest and straight to the point salesman. Highly recommended. Very much appreciated. More

by acosta.kaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez , Saul Lopez
May 30, 2024 -

INFINITI of ONTARIO responded

Kaye, Thank you for your very kind comments about your recent purchase experience with Saul. I know how much he will appreciate your post when I share it with him... Thank you again, Cordy Cerami

May 29, 2024

Had a good experience from the sales person Jazmen to the finance manager TJ. I highly recommend Infiniti of Ontario, they were very professional and were not pressuring me at all. More

by E.Olmos99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Boldt
May 31, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and acknowledging Jazmen and TJ. Enjoy your new INFINITI and we look forward to seeing you for your regular maintenance needs... Thank you again, Cordy Cerami

May 27, 2024

I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t More

by Diane_Lovins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Alcantar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

INFINITI of ONTARIO responded

Diane, I understand that you are currently working with Tony, and it appears that we will be addressing your concerns in the near future. Thank you giving us the opportunity to rectify your concerns and we look forward to a positive outcome... Thank you again, Cordy Cerami

May 27, 2024

Very professional, very friendly, great attitude answered all our questions very pleasant overall a great experience thank you More

by hollywoodcuts702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez , Saul Lopez, TJ Boldt
May 30, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your kind comments and 5 stars review. I will make sure to share your accolades with Saul, TJ and the rest of the sales team, I know how grateful they will be... Thank you again, Cordy Cerami

May 25, 2024

Infinity of Ontario was amazing. Saul my sales representative was very friendly, knowledgeable and very helpful. He gave great customer service and made me feel special. He even ga More

by mcamyway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez, Eric Delapena, Luis Cruz
May 28, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your recent purchase experience with Saul, Eric and Luis. I will be sure to share your post with them and I know how grateful they will be... Thank you again, Cordy Cerami

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