INFINITI of ONTARIO

Infiniti of Ontario has good customer service. However, there labor rates are not disclosed to a customer and they charge outrageous for simple service jobs. Had 3 hoses changed in my coolant syst However, there labor rates are not disclosed to a customer and they charge outrageous for simple service jobs. Had 3 hoses changed in my coolant system. The parts were $331 and labor was $1253.87. That’s outrageous for a job that took 3 hours to do. Be very careful and get labor prices ahead of any job as this happened to me today and was shocked! Service advisor made it look like parts were expensive when in reality they let me have it with labor. More

Great customer service. Olivia always goes above and beyond to accommodate my needs and is a joy to interact with. Olivia always goes above and beyond to accommodate my needs and is a joy to interact with. More

Excellent service. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. More

Jorge was an amazing salesman. He was friendly and knowledgeable. He answered all my questions and found me my dream car—a 2023 red QX50 sports package. He was friendly and knowledgeable. He answered all my questions and found me my dream car—a 2023 red QX50 sports package. More

I have been driving infinity vehicles for well over 20 years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the serv years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the service advisers. My favorite adviser is Mike Longridge, He has been my adviser for about as long as I have been driving Infinities. I love the Ontario sales department. Because they really do value their customers. I purchased a new vehicle from their sales department 3 years ago. They gave me an amazing deal. I would highly recommend this dealership to those at drive infinities. Those who've never driven an Infiniti I would recommend a rest drive, At the Ontario store of course. More

Had a great experience at Infiniti of Ontario. The facility is nice and very welcoming. Saul Lopez was very knowledgeable, answered all my questions regarding the car I purchased. I highly recomme The facility is nice and very welcoming. Saul Lopez was very knowledgeable, answered all my questions regarding the car I purchased. I highly recommend if you are looking to purchase a car go check out Infiniti of Ontario and ask for Saul. More

Outstanding customer service , respectful and understanding with my terms and expectations, good experience as well understanding with my terms and expectations, good experience as well More

Repeat customers due to the outstanding customer service. Saul, Luis, and Miki were great to work with. Saul, Luis, and Miki were great to work with. More

Saul was great ! Answered all my questions and provided exceptional service. Highly recommend him an the team at Infiniti of Ontario. Answered all my questions and provided exceptional service. Highly recommend him an the team at Infiniti of Ontario. More

Pleasant environment. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. More