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INFINITI of ONTARIO

Ontario, CA

4.9
2,260 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,260 reviews

February 04, 2023

Thank you for the great and friendly service, especially for Mike (service center) , two thumbs up , from Eric S More

by momcayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

INFINITI of ONTARIO responded

Eric, Thank you for taking the time to acknowledge Mike in service, I'll share your post with him, and I know he will appreciate it... Thank you again, Cordy Cerami

February 03, 2023

Good work at the infinity dealer completed the job at my card in two hours More

by bgarcia1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post. I'll share your post with Brooke, I'm sure she will be pleased... Thank you again, Cordy Cerami

February 02, 2023

I’m so pleased with the service that Mr. Longridge provided. He is very knowledgeable and he’ll us to solve the issues with a great outcome. Thanks to Mr. Longridge for the EXCELLENT custome More

by Indah Kwok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Indah Kwok responded

I’m so pleased with the service that Mr. Longridge provided. He is very knowledgeable and he’ll us to solve the issues with a great outcome. Thanks to Mr. Longridge for the EXCELLENT customer service. This is my 1st time with Infinity . I’m so impressed with the great service that they have . Thank you 😊

February 02, 2023

Very friendly and professional. My car has been service by Ontario Infiniti dealership many times and they always do a great job! More

by rmgomez1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez, Mando Hernandez
Feb 10, 2023 -

INFINITI of ONTARIO responded

Thank you for the continued support... I'll let Olivia Chris and Mando know of your kind post, I'm sure they will all be very grateful... Thank you again, Cordy Cerami

January 26, 2023

We recently purchased a 2023 Infiniti QX 60 and had the best experience. Mouris was outstanding to work with. He was very attentive to his email communication and worked very hard to get us a good deal, More

by Steve and Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Fuentes
Feb 04, 2023 -

INFINITI of ONTARIO responded

Steve, Val, Thank you for your very kind comments. I will be sure to share your post with Mouris and Manuel, I know they will be very grateful... Enjoy your new QX60 and we look forward to seeing you in the years to come for your regular maintenance intervals... Thank you again, Cordy Cerami

January 21, 2023

Had an issue with my car tire rotation. I don’t believe that they did it right since I have a red sport so they put my front tires in the back and the back tires in the front. Red sport has More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

INFINITI of ONTARIO responded

Luis, Thank you for your comments. I'm glad the team was able to work out the tire issues with you. I'll be sure to pass your comments to the them as well so they can be more aware... Thank you again, Cordy Cerami

Jan 25, 2023 -

Luis responded

Thank you, Corey. I was just concerned about the knowledge of the tech in this case since in my opinion is a basic item. Also concerned about my vehicle since I had to drive it with the tires switch for two days. I was concerned for axles or alignment issues.

Feb 02, 2023 -

INFINITI of ONTARIO responded

Luis, I will have the service manager Tony reach out to you to discuss a course of action that will fully satisfy your concerns... Thank you, Cordy Cerami

January 20, 2023

Friendly and helpful staff, we’re not pushy about services. There were 2 call offs when I arrived, but the team worked together to get through service requests in a timely manner More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mando Hernandez
Jan 25, 2023 -

INFINITI of ONTARIO responded

Rebecca, Thank you for taking the time to acknowledge Mando and the service team. I will be sure to share your comments with them, I know they will be very grateful... Thank you again, Cordy Cerami

January 20, 2023

The experience was unprecedented and just overall immaculate. All parties involved were sure to make my experience rememberable. Thank you and I will be sure to refer friends and family in the near f More

by the.joneses0119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind words. I know TJ, Saul and the rest of the team will be very grateful when I share your post with them... Thank you again, Cordy Cerami

January 19, 2023

I would like to say this is one of the best Infiniti dealers in Southern California. The hospitality and overall a fantastic atmosphere when it comes to a dealership. I would recommend this dealer to an More

by Vidal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Fuentes
Jan 25, 2023 -

INFINITI of ONTARIO responded

Vidal, Thank you for taking the time to post your comments. The entire team truly appreciates your kind words... Thank you again, Cordy Cearmi

January 19, 2023

they were really helpful and welcoming! ! We’re really paying attention to what we were looking for including during paperwork ! Amazing helpful people ! More

by xo.mari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

INFINITI of ONTARIO responded

Thank you for the very kind words. I am confident that Saul and TJ will be very grateful when I share your comments with them... Thank you again, Cordy Cerami

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