INFINITI of Ontario - Service Center

Infiniti of Ontario has good customer service. However, there labor rates are not disclosed to a customer and they charge outrageous for simple service jobs. Had 3 hoses changed in my coolant syst However, there labor rates are not disclosed to a customer and they charge outrageous for simple service jobs. Had 3 hoses changed in my coolant system. The parts were $331 and labor was $1253.87. That’s outrageous for a job that took 3 hours to do. Be very careful and get labor prices ahead of any job as this happened to me today and was shocked! Service advisor made it look like parts were expensive when in reality they let me have it with labor. More

Excellent service. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. More

I have been driving infinity vehicles for well over 20 years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the serv years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the service advisers. My favorite adviser is Mike Longridge, He has been my adviser for about as long as I have been driving Infinities. I love the Ontario sales department. Because they really do value their customers. I purchased a new vehicle from their sales department 3 years ago. They gave me an amazing deal. I would highly recommend this dealership to those at drive infinities. Those who've never driven an Infiniti I would recommend a rest drive, At the Ontario store of course. More

Pleasant environment. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. More

Brought my car in fir an oil change. They performed routine service check which included checking tire tread. The tires were brand new. Their investigation confirmed this but they rotate They performed routine service check which included checking tire tread. The tires were brand new. Their investigation confirmed this but they rotated the tires anyway and charged me for it. Not happy. Brought this to their attention and they corrected by reversing the charges. Lesson learn- if the vehicle does not need a particular service, don’t do it and don’t charge the customer. More

Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes me feel like family! I love them both. Truly exceptional Service ALWAYS More

Infiniti of Ontario has the best service by far! Their Professional courteous staff always gets my car serviced always in a timely manner. Thank you, Mando, for your quick friendly service and also Their Professional courteous staff always gets my car serviced always in a timely manner. Thank you, Mando, for your quick friendly service and also returning my car to me clean! Bill More

Thank you for the excellent service, we would like to appreciate for the good service! appreciate for the good service! More

Infiniti of Ontario has serviced my cars for many years. They have always met or exceeded my expectations! Why would I go anywhere else? They have always met or exceeded my expectations! Why would I go anywhere else? More

Average dealership Service with high prices, not the fastest service to get your car back fastest service to get your car back More