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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,764 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,764 reviews

August 06, 2020

Great service. Had a repair and an issue that happened right after and the team fixed it quickly. The loaner car was a big help. More

by BEN.G.HARRIS
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
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Aug 30, 2020 -

INFINITI of South Bay responded

Mr. Harris, Thank you for your positive review and for recognizing our Service Advisors Edson and Everado. They work very hard to ensure complete client satisfaction, so when they see reviews like this posted online, they appreciate it. Glad you repair was completed quickly and that we were able to secure a loaner. We appreciate clients like you and are grateful for your loyalty. Carlos Robles INFINITI of South Bay Service Manager

Helpful
August 05, 2020

Sales team was dishonest and repeated dismissed and lied to me. This is my third Infiniti and I am disgusted by the lack of integrity at this dealership. More

by kseidel1999
Recommend Dealer
No
Employees Worked With
Russell
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Aug 30, 2020 -

INFINITI of South Bay responded

Please call me so that we can discuss your concerns. This is not how we do business and there must be some misunderstanding. We run our business on Integrity, Accountability and Client Service. We do the right thing every time. This is an anomaly. You can reach me at 310-325-5555. Thank you in advance for your response. Haik Panosian INFINITI of South Bay General Manager

Helpful
August 05, 2020

Since being back to this location, it has been a good experience and I will coming back for service soon. Please continue the good service. More

by andy172ap
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2020 -

INFINITI of South Bay responded

Andy, We greatly appreciate your 5-STAR review and are glad that Edson provided a positive client experience. Thank you for your loyalty, as we are glad to know that you plan to return. Please be sure to check our website for sales and service specials before coming in. Carlos Robles INFINITI of South Bay Service Manager

Helpful
August 05, 2020

Eddy was a pleasure to work with and the work done to my car was needed and appreciated. Thank you for the good work at a fair price. More

by GC6585
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2020 -

INFINITI of South Bay responded

Thank you for recognizing our good service and fair pricing here at INFINITI of South Bay. We build our business on what is right for the customer every time. Loyalty and commitment is what makes it work, and please know that you can count on that from us every time. I personally thank you for allowing us to serve you. Carlos Robles INFINITI of South Bay Service Manager

Helpful
August 03, 2020

Kelvin is great, runs a great shop. Was a great and seamless purchase. I left happy. I would definitely recommend the dealership to others that interested in Infinity. Everyone from Kelv More

by s.imposimato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kelvin
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Aug 30, 2020 -

INFINITI of South Bay responded

We are so pleased to hear of your positive experience with me and my team here at INFINITI of South Bay. We are building our business on our core values... Integrity Accountability and Client Service. These are the qualities that build trust, relationships and long-term loyal clients. We hope that with your experience we have gained your long-term loyalty. Thank you for allowing us to service your needs and thank you for becoming a client. Sincerely Kelvin Bratcher INFINITI of South Bay Owner & General Manager

Helpful
August 03, 2020

Very nice, clean. My car came back clean and the employees did a good job working on my car. I have nothing else to say More

by ZAKIYASHEAFFERS
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Aug 30, 2020 -

INFINITI of South Bay responded

We greatly appreciate your positive review or your experience here with Candice at INFINITI of South Bay. We take great pride in keeping a clean and safe environment for our clients, thank you for recognizing this. We appreciate your business. Thank you. Carlos Robles INFINITI of South Bay Service Manager

Helpful
August 02, 2020

Candace is always my go-to girl. I have been dealing with her, solely, for over 6 years and will continue to go to her for years to come. More

by Vina Tuliau
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Aug 30, 2020 -

INFINITI of South Bay responded

Candice IS the "GO-TO-GIRL"! Thank you so much for recognizing Candice, we are so appreciative to have her and for the exceptional client relationships she creates. We understand that good client service starts with good communication and customer service. This is what we train, but to Candice this comes naturally. Thank you for allowing us to serve you, we greatly appreciate your loyalty. Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 30, 2020

Great service as always, Only one thing, I was not able to use the coupon because she upgraded my sons service. I initially just want a regular service. More

by IONNEDAY
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Helpful
July 30, 2020

This was our first time visiting this dealership since our purchase of our Infinity QX80 The Customer Service we received was excellent and our rep was very informative. More

by KENYASELLERS1
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

Kenya, What a great choice in a new ride, the exclusive INFINITI QX80! I am personally appreciative that you have chosen my team at INFINITI of South Bay to service your vehicle needs. Our process is for our Service Advisor to review any service needs thoroughly before service, to update along the way, and to advise if there are any changes needed to the service or the time. If for any reason we are not meeting these expectations, please let me know. We look forward to having you as a customer for life by providing exceptional client service every time. Thank you for the opportunity to serve you. Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 30, 2020

Anita Ruiz was great! Anita Ruiz helped us lease 2 cars. She was professional, prompt, efficient and kind. Overall, very great service and satisfying. I would recomend this More

by Ren Saito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2020 -

INFINITI of South Bay responded

Ren, Thank you for your positive review of your experience here at INFINITI of South Bay with our lead sales associate Anita. Our mission here is to act with integrity, accountability and true client service. We are pleased to learn that Anita met these goals in the service she provided. We appreciate your loyalty and recommendation. And, please know that we have an equally as great service team should you have any repair or maintenance needs. Thank you for your business. Haik Panosian INFINITI of South Bay General Sales Manager

Helpful
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