Back

INFINITI of South Bay

Torrance, CA

4.6
2,212 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
Contact Dealership

2900 Pacific Coast Highway

Torrance, CA

90505

Directions

By Type

Showing 2,212 reviews

April 07, 2021

The service team did a great job identifying the problem with my SUV. Took them 2 times to get it but everything is good now. More

by DLJAMES300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Apr 07, 2021 -

INFINITI of South Bay responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

April 07, 2021

Been going to the same dealership where I bought my car. Haven’t gone to any other dealership since then. The service always been excellent. More

by JASPRER
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Apr 07, 2021 -

INFINITI of South Bay responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

April 06, 2021

Service was quick,I was able to get in and out in 30 mins. Quick oil change and express inspection conducted. Unfortunately, this dealer do not offer loaner for oil change which my previous dealer had n More

by SFLIONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Apr 07, 2021 -

INFINITI of South Bay responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

April 05, 2021

Great service everytime I take car for service. Edson, and Ever always provide a quick update once my car is ready for pick up, and I am please with the quick turnaround time. More

by MR311973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
Apr 06, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from INFINITI of South Bay. If there is anything more that we can do, please come back and see us again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

April 05, 2021

U guys did my maintenance on the 20 and by the end of the month the car is requiring me to do the services they probably didn’t do anything More

by VIVAPIBU
Recommend Dealer
No
Employees Worked With
Ever Villalobos
Apr 20, 2021 -

INFINITI of South Bay responded

This sounds like it could possibly be a gauge that was not reset of that is being read incorrectly. Please give me a call so that we can talk through this issue. I'm sure that there is an explanation, and if not, then you can count on us to stand behind our work. Thank you for the opportunity to make you a satisfied client. Carlos Robles Service Manager INFINITI of South bay

April 05, 2021

When I come to Service I love seeing the same faces, The whole staff is super friendly but I’ve only dealt with Edson, Wilson and Candice. They are always on top of it and welcome me by my name. I love that More

by CJMJR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Wilson Chihuahua
Apr 05, 2021 -

INFINITI of South Bay responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Edson, Wilson, and Candice. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

April 04, 2021

Took my car for an oil change and when I got it back they had knocked off some ambient LED lights that I had installed under the dashboard and they yanked off the clips in the front where you attach the mats More

by KARMENGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Robles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Roshandel
Apr 20, 2021 -

INFINITI of South Bay responded

We're sorry that you experienced issues while while servicing with us. I'll give you a call today to see when it would be convenient for you to stop in. Thank you for your patience as we try to address your concerns. Carlos Robles Service Manager INFINITI of South Bay

April 02, 2021

Everything was great. Everyone was helpful and made the process very smooth, especially given the challenges of COVID. This is my third vehicle purchased from Infiniti of South Bay and I was very happy wit More

by BM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Roshandel, Andy Kim
Apr 05, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

April 02, 2021

Customer service was great and they made my visit very easy and helped me understand my new lease contract. They also made my lease return process very easy. More

by BALTASARGARIBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Andy Kim INFINITI of South Bay Sales Manager

April 02, 2021

Excellent everything from work habits to being friendly. They make you feel welcome as possible and also they don’t take long they get right to work best service to me More

by QUINELL1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Apr 05, 2021 -

INFINITI of South Bay responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

...
126
...