INFINITI of South Bay
Torrance, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,212 reviews
Been going to the same dealership where I bought my car. Haven’t gone to any other dealership since then. The service always been excellent. Haven’t gone to any other dealership since then. The service always been excellent. More
Service was quick,I was able to get in and out in 30 mins. Quick oil change and express inspection conducted. Unfortunately, this dealer do not offer loaner for oil change which my previous dealer had n mins. Quick oil change and express inspection conducted. Unfortunately, this dealer do not offer loaner for oil change which my previous dealer had no issue in providing a loaner for oil change. More
Great service everytime I take car for service. Edson, and Ever always provide a quick update once my car is ready for pick up, and I am please with the quick turnaround time. and Ever always provide a quick update once my car is ready for pick up, and I am please with the quick turnaround time. More
When I come to Service I love seeing the same faces, The whole staff is super friendly but I’ve only dealt with Edson, Wilson and Candice. They are always on top of it and welcome me by my name. I love that whole staff is super friendly but I’ve only dealt with Edson, Wilson and Candice. They are always on top of it and welcome me by my name. I love that there are always loaner cars available the experience is alway great More
Took my car for an oil change and when I got it back they had knocked off some ambient LED lights that I had installed under the dashboard and they yanked off the clips in the front where you attach the mats had knocked off some ambient LED lights that I had installed under the dashboard and they yanked off the clips in the front where you attach the mats do they can stay in place. I took it back to get that fixed and I was accused of doing that myself. This is the 3rd Infiniti I have owed. We bought a $40,000 usd car and we have been accused of trying to scam the dealer ship of a $10 usd clip?? Once they stop wasting my time and have me take off work to fix my car only to have me re-schedule because they didn’t have the clips to installed I don’t think I will ever go back ro this dealer ship. The service manager Carlos was the one that insinuated that I was the one that broke the clips. very humiliating. Terrible customer service ethics. I do not want to speak to him again, I requested to speak to another manager after I was insulted of lying. if you want to get more feedback please feel free to contact me. I will never refer a family member or a friend to this dealer ship for service. Your manager Russ is an outstanding manager he will be the only reason if I ever consider buying another Infiniti from you again. Regards, George Guerrero More
Everything was great. Everyone was helpful and made the process very smooth, especially given the challenges of COVID. This is my third vehicle purchased from Infiniti of South Bay and I was very happy wit process very smooth, especially given the challenges of COVID. This is my third vehicle purchased from Infiniti of South Bay and I was very happy with the team. More
Customer service was great and they made my visit very easy and helped me understand my new lease contract. They also made my lease return process very easy. easy and helped me understand my new lease contract. They also made my lease return process very easy. More
Excellent everything from work habits to being friendly. They make you feel welcome as possible and also they don’t take long they get right to work best service to me They make you feel welcome as possible and also they don’t take long they get right to work best service to me More



