INFINITI of South Bay - Service Center

The service department ordered the necessary parts for replacing the rear subframe assembly and telephoned me when the parts arrived. I dropped off my car in the morning and was given a ride home. In the replacing the rear subframe assembly and telephoned me when the parts arrived. I dropped off my car in the morning and was given a ride home. In the afternoon, the porter gave me a ride back to the dealer. My car was returned to me sparkling clean and is very comfortable to drive. More

I came in with a special situation where I had to buy the car off lease due to a replaced engine issue. Everyone treated me fairly and kindly. car off lease due to a replaced engine issue. Everyone treated me fairly and kindly. More

The service agent Ever booked my vehicle under the dealership instead of my name. So when I called to find out if my car was ready no one could find it. Also paid $4,600.00 for repairs only to be told dealership instead of my name. So when I called to find out if my car was ready no one could find it. Also paid $4,600.00 for repairs only to be told I still needed a tire sensor. More

My charger was stolen out of my trunk. I was getting work done on my trunk, which didn’t completed. As well as your employees lied about things stating they didn’t see my parts to my trunk that were just sit done on my trunk, which didn’t completed. As well as your employees lied about things stating they didn’t see my parts to my trunk that were just sitting in my trunk literally. They had no regard for any of my things, I was about to be charged for something I wasn’t even aware of as well. More

Wilson is very helpful and straight forward. I am always happy to work with him for my service needs. i highly recommend this dealer to anyone. happy to work with him for my service needs. i highly recommend this dealer to anyone. More

Great service! Super nice, thorough, helpful, honest. Wilson and Carlos were very helpful helping me decide what to do. I appreciate all their help and I would definitely come back! Wilson and Carlos were very helpful helping me decide what to do. I appreciate all their help and I would definitely come back! More

Excellent service, cheerful, timely, and helpful. It was extremely easy to make the appointment, I was running a few minutes late and it was bo problem. extremely easy to make the appointment, I was running a few minutes late and it was bo problem. More

Great customer service...consistently professional, courteous and friendly. I am always pleased with the level of service I receive each time I visit this service center. courteous and friendly. I am always pleased with the level of service I receive each time I visit this service center. More

I always have a very positive experience when I bring my car into service at this location. Edson always does his best to make sure that I am and taken care of. car into service at this location. Edson always does his best to make sure that I am and taken care of. More

Very pleased with the service center at Infiniti of South Bay, I spoke with Edson & he helped me with a little mix up in insurance coverage on the tire coverage & had it worked for me. Most other places woul Bay, I spoke with Edson & he helped me with a little mix up in insurance coverage on the tire coverage & had it worked for me. Most other places would not have taking the time to hear my side of the situation. More