Kelvin Bratcher

INFINITI of South Bay responded

Lori, This is such a nice review, thank you for taking the time to recognize Terrance and for his great work. In our team meetings, we discuss ways to help ensure that our clients have a good experience. One of the areas we focus on is making it easy to do business with us. It's great to read your review that we hit the mark and provided a smooth transaction. We also discuss how important it is for our client to know the technology that our vehicles offer, because the more you know about the vehicle, the more you can enjoy it. We appreciate your business and are grateful that you have chosen INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Gifted, It is such a blessing to be gifted, and we appreciate your review letting us know that we made you feel this way. Our team works hard every single day to deliver an exceptional client experience to all of our clients, and it means so much to us when this is recognized. We appreciate your business and your loyalty to INFINIT of South Bay. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you personally for such a wonderful review, and for letting me know that my team was friendly, attentive, helpful and respectful. Delivering an exceptional experience is our goal. Count on INFINITI of South Bay for the best selection, the best prices and the best people in Southern California. We are here to serve you and thank you for selecting INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Ram's Fan, Thanks so much for your kind words about your new car sales visit here at INFINITI of South Bay. We are glad that you liked our faciity, we recently remodeled our dealership to meet the luxury standards of our clientelle. And, what's more important, we are pleased to learn that everyone w as friendly and helpful. It's the personal experience where we really make a difference. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Nicholas, Personally I thank you for recognizing my efforts to ensure you received all of the available discounts and specials offered on your purchase. Customer satisfaction is first - it's the INFINITI of South Bay way. I appreciate your review, thank you. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Sean, Thank you for your 5-STAR review and for letting us and others know that you always receive quick and convenient service. We appreciate your loyalty to our team as they work hard to deliver each and every day. Thank you for your appreciation and recognition. Kelvin Bratcher Principal & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Hey Mark! It's great to see that you've chosen INFINITI of South Bay for your INFINITI service needs, thank you for your business. And, thank you for letting us know that your service advisor Edson keeps in communication with you during your visit on what your vehicle needs. Our service advisors understand that good communications results in high customer satisfaction. We appreciate your recommendation and that you took the time to leave such a positive review. Thank you, Kelvin Bratcher Principal & General Manager INFINITI of South Bay