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INFINITI of the Palm Beaches
West Palm Beach, FL
1,039 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,039 reviews
April 12, 2020
Infiniti of Palm Beaches Service is the Best! Infiniti of Palm Beaches exceeded my expectations, especially during this pandemic. They picked up my vehicle at my workplace, gave me a loaner and dr Infiniti of Palm Beaches exceeded my expectations, especially during this pandemic. They picked up my vehicle at my workplace, gave me a loaner and dropped off my vehicle at home so I could get my SUV serviced and not have to wait at the dealer. It turns out I actually needed 4 new tires as well, so it all worked out perfectly. More
by GatorD47
Employees Worked With
Raymond Graham
April 04, 2020
My service advisor Danny is awesome. Fast and efficient. Also looked at a few options for my trade in lease and Mari was great. Will be recommending this dealership. Also looked at a few options for my trade in lease and Mari was great. Will be recommending this dealership. More
by Cathi
Employees Worked With
March 25, 2020
Raymond was amazing as he always is at addressing my needs and providing me with a loaner vehicle so I could promptly return to work! Thank you again Ray!!! needs and providing me with a loaner vehicle so I could promptly return to work! Thank you again Ray!!! More
by Nicolette
Employees Worked With
Raymond Graham
March 12, 2020
I had an amazing experience leasing a car with Mari and infinity of the palm beaches She is knowledgeable, caring, and organized. With in no time at all I was driving off with my new 2020 Q50 I’m going infinity of the palm beaches She is knowledgeable, caring, and organized. With in no time at all I was driving off with my new 2020 Q50 I’m going back to lease two cars for my children next week Thanks Mari More
by produceguy
Employees Worked With
Mari
March 12, 2020
Mari Gutierrez was the most amazing sales person I have ever worked with—at a car dealership or elsewhere! She was so patient, knowledgeable, kind, and honest. She spent hours with me and never for a momen ever worked with—at a car dealership or elsewhere! She was so patient, knowledgeable, kind, and honest. She spent hours with me and never for a moment made me feel anything but valued. She made the whole process run smoothly and was a pleasure with which to work! More
by Tshernoff
Employees Worked With
Mari Gutierrez
March 11, 2020
A pleasure, very professional. Dealing with Maria Gutierrez was a pleasure. I have recommended a friend of mine to come to Infiniti of the Palm Beaches and speak with Maria. Dealing with Maria Gutierrez was a pleasure. I have recommended a friend of mine to come to Infiniti of the Palm Beaches and speak with Maria. More
by blawrence1944
Employees Worked With
Sorry, but I do not remember the gentleman who prepared the paperwork. However, again this gentleman was great, professional and patient.
March 09, 2020
Great Customer Service Since purchasing my QX60 in February, 2019, I’ve taken the car for required or recommended maintenance and/or service on 5 occasions. I always look fo Since purchasing my QX60 in February, 2019, I’ve taken the car for required or recommended maintenance and/or service on 5 occasions. I always look forward to working with service advisor Christian Erazo. He’s engaging, personable, knowledgeable, courteous and a true professional. Before retiring, I worked in a customer experienced base industry for 30 years. Christian is among the best I’ve seen. Keep up the great work, Christian. 2 thumbs up!! More
by Ms9086
Employees Worked With
Cristian Erazo
March 07, 2020
I have purchased over half a dozen new Infinities from Max Hager over the years (2020 QX80 most recently). Max’s awesome personality matches his outstanding customer service. It’s always a pleasure to do Max Hager over the years (2020 QX80 most recently). Max’s awesome personality matches his outstanding customer service. It’s always a pleasure to do business with Max and The Infiniti of the Palm Beaches. I have referred my parents and multiple friends to Max and can’t recommend him enough to whoever is reading this. More
by timpollack
March 05, 2020
Just Great Service It's unusual to go to a dealers service department and get consistently great service, but that's what Danny Solozano does best. I have never had bett It's unusual to go to a dealers service department and get consistently great service, but that's what Danny Solozano does best. I have never had better service anywhere. No BS, just great service. If you want a great experience, see Danny. More
by delraybill
