Infiniti of the Palm Beaches - Service Center

EXCELLENT Service!!! My Infinity JX35 has been serviced at this dealership for the past 3 years and every single visit I get the best service. Danny & Candice are great. B My Infinity JX35 has been serviced at this dealership for the past 3 years and every single visit I get the best service. Danny & Candice are great. Both employees take the time to explain the service in detail and really care about the client. They treat me like family/friend instead of just another client. The waiting area is clean & free WiFi. I highly recommended their service and will consider this dealership on my next car purchase. More

Candice and everyone at Infiniti of PBs is exceptional. I have always had nothing but exceptional service from Infiniti of the palm beaches. First Scott Roland as my sales person and always Candace as my se I have always had nothing but exceptional service from Infiniti of the palm beaches. First Scott Roland as my sales person and always Candace as my service contact. More

Great svc Customer service is great n that's what it is for me. Once you have a great service experience everything kinda falls in place. You are guarantee to Customer service is great n that's what it is for me. Once you have a great service experience everything kinda falls in place. You are guarantee to have an exceptional svc here. More

Excellent Bill D. in the service department is excellent and always manages my sercive appointments great. Among the best auto service I've ever had in more tha Bill D. in the service department is excellent and always manages my sercive appointments great. Among the best auto service I've ever had in more than 30 years of getting a car serviced. More

Service for Q50 Brian provided great customer service. I will request him when scheduling all future service needed to either of our Infiniti's. Keep up the good wor Brian provided great customer service. I will request him when scheduling all future service needed to either of our Infiniti's. Keep up the good work Brian. More

Great service! I came in for an oil change on a Saturday and the mechanic found some major things that had to be addressed. I was given a loaner and my car was compl I came in for an oil change on a Saturday and the mechanic found some major things that had to be addressed. I was given a loaner and my car was completed early Monday morning which was done before the scheduled time. As always it was a truly a great experience and my car drives like it's brand new! Thank you for the great service. More

Service Bill Di Edwardo is the reason I return for service. Bill is a true professional, very knowledgeable of maintenance issues on my Infinity. I will r Bill Di Edwardo is the reason I return for service. Bill is a true professional, very knowledgeable of maintenance issues on my Infinity. I will remain a loyal Infinity customer because of the quality of service I have received over the years. More

very good!! Very professional and very well organized staff. Ray explained every question I asked and he was very knowledgeable and very helpful. I was able to us Very professional and very well organized staff. Ray explained every question I asked and he was very knowledgeable and very helpful. I was able to use some of my coupons too that I received by email. More

The Meaning of Exceptional Service It was time for service on my new Q70L Infinity and I made my appointment two weeks in advance.Due to hurricane Matthew closing, service was a challen It was time for service on my new Q70L Infinity and I made my appointment two weeks in advance.Due to hurricane Matthew closing, service was a challenge. Danny Solorzano, our Service Consultant, ignored his lunch hour to assist; had the car ready in exactly the time promised; went beyond the call of duty to reprogram my garage door electronics; gave me valuable information on changes coming to the car's wireless communication system; and explained clearly all the service performed. Mr. Solorzano won the National Infinity Service Consultant award twice because he personifies the Schumacher service commitment to excellence. I have had luxury vehicles most of my life and some brands were a dud on service. We are a two Infinity couple now close to riding into the sunset--grateful to Mr. Solorzano and all who make Infinity of the Palm Beaches exceptional. Dr. Stoppe More

Tamiko Reed I have been in and out of car dealerships all of my life, which is not a very short time. I purchased a used Infiniti at a Toyota dealership that was I have been in and out of car dealerships all of my life, which is not a very short time. I purchased a used Infiniti at a Toyota dealership that was still under warranty. I had a small issue so I visited Schumacher Infiniti. There I was greeted by Tamiko Reed, a very pleasant young lady, who inquired if she could help. As I was just looking for info re: a part, she did her best and then sent me to parts, who in turn sent me to the body shop, where my question was answered and determined I had a warranty issue. I returned to service where I was greeted by Tamiko Reed again. Tamiko worked extremely hard on my behalf to solve my problem immediately. Although she was not successful as the part was on backorder, the service that she gave me was extraordinary. The part is now on order. Thank you Tamiko Reed. More