Ide Honda

First free oil change and tire rotation After purchasing a Honda Civic from this dealership back in January 2014 for my college age daughter, we were finally able to get the first "free” oil After purchasing a Honda Civic from this dealership back in January 2014 for my college age daughter, we were finally able to get the first "free” oil change and tire rotation at 5900 miles on Veterans' Day, November 11th. We called three times to try to schedule the service throughout the year to no avail, we had to wait until the service light came on, they were adamant. It finally did and I had an appointment for 9 AM on November 11th and told the appointment would take about 1 hour and 40 minutes. I arrived around 8:40 and did the typical drop off process. I waited in the waiting area and next thing you know after about 35 minutes my car was ready. At check out I was told I owed $149. I was a little shocked; the service rep started explaining, in detail, that they performed the 7500 mile service, which included doing something to the breaks. I did not realize that I agreed to the service because it was not explained to me and a price was not given to me prior because I would have called my husband to see if the service was actually needed. I paid and told my husband who was very upset because the service did not need to be done at 5900 miles. The bottom line is that they were adamant about the miles for the "free" oil change and tire rotation but not so adamant about the 7500 mile service. After discussing this with the service manager they refunded me $60 but I ended up paying $90 for something that was not needed or explained to me. My husband also checked the breaks and they had not been adjusted or cleaned and they did not top off all the fluids, which was supposed to be included. They did change the oil because there was oil spillage and the tires were rotated. More

Couldn't have been easier! We walked into Dick Ide just to "look", met our engaging salesman Joe Allbright, and 1 1/2 hrs later left with signed contract in hand for our first l We walked into Dick Ide just to "look", met our engaging salesman Joe Allbright, and 1 1/2 hrs later left with signed contract in hand for our first leased Honda and we've loved it ever since! Joe made the purchase painless by keeping within our price range and introducing us to the CRV which totally fit our lifestyle. The service has been easy to schedule and quickly completed. We'll be back to see Joe when the lease is up to see what he's got to show us next! More

Great first car buying experience! I recently purchased my first car at this dealership and was met with patience and friendliness by everyone I encountered. Joe Preteroti was an excell I recently purchased my first car at this dealership and was met with patience and friendliness by everyone I encountered. Joe Preteroti was an excellent salesman, answered all my questions, helped me to liaise with the dealership's financing services and I was fortunate enough to leave with a beautiful certified preowned Honda and monthly payments I can afford! I have recommended and will continue to recommend this dealership and salesman to anyone I know interested in a car and looking for a welcoming and non-pushy environment!; thank you Dick Ide! More

Another GREAT Ide experience! My salesman was Brad Constantino...man, does he know his stuff! I would recommend Ide Honda in Penfield, NY and Brad to anyone looking for a new Hond My salesman was Brad Constantino...man, does he know his stuff! I would recommend Ide Honda in Penfield, NY and Brad to anyone looking for a new Honda! This is the fifth Honda my family has leased from Ide Honda. Thanks, guys! More

Great Experiance! I recently purchased a 2014 Honda Accord sport from Dick Ide Honda, Brad Constantino was very helpful and was patient answering all my questions. His I recently purchased a 2014 Honda Accord sport from Dick Ide Honda, Brad Constantino was very helpful and was patient answering all my questions. His knowledge of Honda's was very apparent. He was able to help me get the car I really wanted while staying within my budget. He even noticed a small imperfection on the hood and promised a replacement. I'm so happy with my Honda and I'm finding every exscuse to drive it. I would definetly recommend Dick Ide and Brad to my family and friends. I also love the free oil changes for the life of the car! More

2015 Honda Pilot I just want to say that Brad made buying this Honda Pilot the easiest & most pleasant purchasing experience I have ever had. The financial people were I just want to say that Brad made buying this Honda Pilot the easiest & most pleasant purchasing experience I have ever had. The financial people were also very friendly & helpful. I would definetly recommend Dick Ide Honda and Brad would be the salesman I would recommend. Very personable and honest. You don't often find that in a car salesman. It changed our outlook on buying a car. More

Easy leasing experience This the second Honda Accord we have leased from Brad Constantino. He always gives us a good deal and is very knowledgeable about his products. This This the second Honda Accord we have leased from Brad Constantino. He always gives us a good deal and is very knowledgeable about his products. This car has a lot of electronics our previous car didn't have and he was very patient when he went over all the new additions. He even synced our phones for us. More

Our New 2014 Hondas In July, I (Phillip Darrow) & Richard Nielsen purchased new Hondas (a 2014 Civic LX and a 2014 Insight) from Dick Ide. We have always enjoyed working In July, I (Phillip Darrow) & Richard Nielsen purchased new Hondas (a 2014 Civic LX and a 2014 Insight) from Dick Ide. We have always enjoyed working with Brad Costantino, and even more so now since he was able to get us great trade-in values for our older model Hondas. Br ad is always friendly and willing to help us get the deal and the vehicle we really want. He always goes the extra mile and we appreciate it very much. Likewise Russ Vanderwall in Service is always helpful and friendly and willing to go the extra mile; He is definitely our go-to person for service. More

Easy and straightforward For my first time ever owning a car and obtaining one from a dealership, i was pretty nervous. As soon as my parents and I walked in the door of Dick For my first time ever owning a car and obtaining one from a dealership, i was pretty nervous. As soon as my parents and I walked in the door of Dick Ide Honda, Brad greeted us right away and helped us in the most personable and pleasant way possible which set me completely at ease. More

Excellent service and sales department at Dick Ide We had an outstanding experience at Dick Ide. Brad was extremely helpful and answered all our questions. We got a fair deal on our trade in and are ve We had an outstanding experience at Dick Ide. Brad was extremely helpful and answered all our questions. We got a fair deal on our trade in and are very pleased with our purchase of our 2014 Honda CRV. We just love it! Everyone at Dick Ide is always friendly and helpful to us. We continue to visit this dealership because of the quality service and quality people who work there. More