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Ide Honda

Rochester, NY

4.8
1,566 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,566 reviews

January 30, 2014

It was an absolute pleasure to do business with the folks at Dick Ide Honda. They are just awesome folks, committed to their customers. I got the best deal between Ontario and Monroe counties. More

by Sarratori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2014 -

Ide Honda responded

Thank you for taking the time to leave us with this fantastic review. It was our pleasure to help you during your recent visit, and we hope that you will choose Dick Ide Honda again. Don’t hesitate to give us a call as we are always here, ready and willing to help. Thank you for choosing Dick Ide Honda! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

January 08, 2014

The overall experience of car buying at Dick Ide was very good. We had been a little leery about buying from Dick Ide because of other peoples experience with them a long time ago. Fortunately this doesn't s More

by rjbohn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 09, 2014 -

Ide Honda responded

Thank you for such a kind review regarding your time spent purchasing your new vehicle here at Dick Ide Honda, as well as your dealings with Brad. He continues to go above and beyond for customer service standards and expectations, and he will be thrilled to hear you were so pleased with his service. We look forward to seeing you again when you come in for service, and can assure you, it will be a great experience as well! Congratulations on your new vehicle, and let us know if there is anything else we can assist with! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

January 08, 2014

I just leased a 2013 Honda Civic for my high school daughter. I picked it up in the evening of 1/2/14. The very next morning we went out to start it and the doors would not unlock. After numerous tr More

by vlyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Ide
January 06, 2014

I was working for WBEE and somehow I ended up going back and getting a fantastic deal on leasing a honda CRV!! I couldn't be more happier with my decision & it helps when you have great people to work on it More

by Cpult1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad & Rich Ide
Jan 09, 2014 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that our team could provide you with such a positive car buying experience, and a great deal! We look forward to seeing you again. and we hope that you are enjoying driving your new CR-V! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 18, 2013

Outstanding experience working with this dealership, value, customer care, communications, follow up made this experience great. A willingness to go the extra mile making sure everything is perfect. Tha More

by cedmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santa
Jan 03, 2014 -

Ide Honda responded

Thank you for leaving us such an excellent review. It was our pleasure to assist you and I hope that we achieved our goal of providing the best customer service possible. Thank you for choosing Dick Ide Honda, and congratulations on your new vehicle! Find us on Facebook and Twitter for inventory, contests, deals, and more! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 18, 2013

We made an appt to test drive 2 vehicles, when we arrived the vehicles were pulled out in front, running & waiting, all warmed up for us. These had more features than we were looking for so Brad set-off to f More

by YoungHonda007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2014 -

Ide Honda responded

Thanks for the great feedback, we love hearing from our customers! It is so gratifying to read that you had such a positive experience with Brad and his attentiveness during your visit. We hope you are enjoying your "New To You" Honda Pilot! Please feel free to reach out to us if you have any questions or concerns in the future! Don’t forget to like us on Facebook and follow us on Twitter for prizes, specials, updates, and more! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 13, 2013

Melinda knew exactly what would appeal to me and what would work with my budget. I told her what I wanted as my monthly payment and that I wanted AWD and satellite radio and decent miles per gallon. When More

by Cbellinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2014 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your car buying experience here at Dick Ide Honda. We love having great team members like Melinda, and we're ecstatic to read that you have enjoyed working with her. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 04, 2013

After selling my car for less than what I owed so that I could stop paying for repairs, I thought about getting a Honda and went to Dick Ide. Brad was my guy and was thorough, knowledgeable and patient thro More

by kristenciaccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ide Honda responded

Thank you for leaving us such an excellent review. It was our pleasure to assist you and I hope that we achieved our goal of providing the best customer service possible. We love having great team members like Brad, to make sure our customers only get the best! Thank you for choosing Dick Ide Honda, and congratulations on your new vehicle! Be sure to find us on Facebook and Twitter for inventory, contests, deals, and more! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

November 08, 2013

I just purchased a new Honda CRV from Leigh Quackenbush. I needed assistance in making a decision to purchase a Subaru Forrester (which I have driven for years), Honda CRV or a Mazda. I visited several de More

by marciehab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ide Honda responded

Thank you for taking the time to leave us this fantastic review about your recent visit and working with Leigh! We love having great team members to assure each car buying experience is the same as you had, and it was our pleasure to help you during your visit. Thank you for your referrals, and don’t hesitate to give us a call as we are always here, ready and willing to help. Please be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Facebook.com/IdeHonda @IdeDealerships Thanks again, - Rich Ide

November 06, 2013

I will never buy or lease another car that is not a Honda! Mr. Constantino converted me into a Honda lifer. His salesmanship was friendly and professional. His expertise and knowledge of his product More

by lmccartan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda and working with Brad! We strive to achieve 100% customer satisfaction, and hope you are enjoying your new Honda. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

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