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Ide Honda

Rochester, NY

4.8
1,508 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,508 reviews

March 19, 2013

Dick Ide Honda dealership was very professional in handling my new 2013 Honda Accord purchase. My salesman, Brad Costantino, was very helpful and knowledgeable about the Honda automobile. More

by gmperrotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review, we hope you're enjoying your new Accord! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

I got my first car EVER through Brad Constantino and Dick Ide Honda about three years ago and have experienced nothing but exceptional service, hence why I was back three years later to get another one! As s More

by alyseferranti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thank you so much for setting time aside to share this very positive feedback about your recent experience at Dick Ide Honda! We love having great team members like Brad, and we're glad to hear that he has made your experience so great, and that you have enjoyed working with him. We sincerely appreciate your business, and hope your enjoying driving your new Civic! We look forward to providing you with excellent customer service in the future and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

After doing our basic online research, we looked at several brands and models. The Honda CRV was a standout and when we went to Dick Ide, Brad Constantino gave us all the informaitn and help we needed More

by jdretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thanks so much for this great feedback! We're glad to hear that Brad and our team could provide you with such a positive car buying experience, and we hope that you are both enjoying driving your new CR-V's! We'll be more than happy to assist you if you have any questions or concerns moving forward, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 13, 2013

I came in after a bad experience with Vissan Nissan, and was so relieved to have received great customer service, and a group pf people all working towards getting me into a new car, the process was easy an More

by amandareisman2453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Galante
Mar 13, 2013 -

Ide Honda responded

We are happy to hear that your car-buying experience at Dick Ide Honda went so well, we believe purchasing a new car should be easy and stress-free! Team members like Joe and Roberto are a key part of making this happen. Please let us know if there is anything else we can help you with in the future, we look forward to helping you for years to come! Thank you for choosing Dick Ide Honda and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 13, 2013

Jim Milella is the best service rep ever. Kind, courteous, knowledgeable, friendly, outgoing, helpful... I can't say enough good things! Promote him! Give him a raise! He's why I come in the door! More

by iDGS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about our service department here at Dick Ide Honda. We love having great team members like Jim, and we're pleased to read that you have enjoyed working with him. He will greatly appreciate your kind words, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 09, 2013

Very knowledgeable and helpful. Brad guided us through the process in a very comfortable manner. This is our second purchase with Brad, and like the 1st time, we were very impressed. We would strongly con More

by rbyirinec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 06, 2013

I had a great experience when visiting with Dick Ide Honda. Jose Santa was to thank for my positive experience. My husband and I were beginning the process of looking for a new or used vehicle. Honda co More

by AnneLatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santa
Mar 08, 2013 -

Ide Honda responded

Hello Anne and Josh, Thanks so much for the great feedback! We're so happy to hear that Jose could provide you with such a positive experience, and we look forward to working with you in the future. We'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 05, 2013

This was my first new car lease experience, and I have to say I was overjoyed with how easy the process was. Dick Ide's terms are easy and straight forward. No hidden fees, when they say $XXX and drive, th More

by Sinfonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Infantino
Mar 08, 2013 -

Ide Honda responded

Thank you for setting time aside to share this terrific feedback about Dick Ide Honda. We love having great team members like Paul, and we're glad to read that you have enjoyed working with him. Enjoy his famous Vodka Sauce! We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 04, 2013

I just picked up a Civic last week, and this was easily the best dealership experience I've ever had. This is the first car I've purchased at Dick Ide (although I do use their service center for my other H More

by burke2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Piterman
Mar 04, 2013 -

Ide Honda responded

Thank you for this great review, we hope you are enjoying your new Civic! Our customers are truly our top priority, and we are so glad to hear you had such a great experience during your recent trip to Dick Ide Honda. We are always here to help, so please do not hesitate to let us know if you have any questions! Thank you for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

March 01, 2013

Alex is very nice guy with high quality as a salesman. He has very good attitude. He patiently satisfy our request. And give me very detailed explanation. More

by RIT888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Piterman
Mar 04, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! Alex will be happy to hear this, and we hope you are enjoying your new vehicle. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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