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Ide Honda

Rochester, NY

4.8
1,653 Reviews
At Ide Honda, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. Ide Honda is a trusted community supporter. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational and medical research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. This is part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide Honda, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. We understand that buying a vehicle is a major decision, and our goal is to make the process transparent, informative, and stress-free from start to finish. Whether someone is purchasing their first vehicle, upgrading for their family, or simply exploring options, we strive to treat every customer with honesty, respect, and care.
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,653 reviews

September 04, 2013

I highly recommend Dick Ide Honda. My salesman, Brad Constatino was fantastic. He was very knowledgeable and I truly appreciated his expertise, patience, and kindness. I was so grateful that I found som More

by pellicano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2013 -

Ide Honda responded

Thank you for sharing this great experience and letting us know how well Brad treated you, we hope you are enjoying your new CR-V! He will be more than happy to hear you had such good things to say; he is a perfect example of the importance we place upon providing the best customer service each and every day. If you have any other questions, or if there is anything else we can assist with, please just let us know. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

September 01, 2013

After 3 days of being frustrated with car shopping, salesman acting arrogant and pushy, and even having a sales person from a Chevrolet dealership just leave me to look at cars by myself and saying if More

by kcorpus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Weil
Sep 03, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your recent experience here at Dick Ide Honda! We love having great team members like Brad and Adam, and we're ecstatic to read that you have enjoyed working with them. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

August 19, 2013

We leased a 2013 Honda Civic for our son. Brad Constantino, our sales associate, made the entire experience a pleasure. He was responsive to all of our questions and needs both in the showroom and More

by songwriter1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Ide Honda responded

Thank you for this great review! We take pride in providing the best possible customer service, and our staff is constantly showing our customers how much this means to us. I am thrilled to hear Brad was able to provide such wonderful service, and know he will be just as pleased to hear the kind words you have left. We look forward to helping you and your son with any questions you may have regarding your new Civic, so do not hesitate to give us a call or stop in at any time. Thank you for choosing Dick Ide Honda and for the recommendation to your friends and family! Find us on Facebook and Twitter to get updates on inventory, contests, and the latest news. Thanks again, -Rich Ide

August 01, 2013

Brad was very helpful in every aspect in buying a car. He was able to find the car that I wanted. It was a great experience. More

by subran1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 02, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your experience here at Dick Ide Honda! We love having great team members like Brad, and we're pleased to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 26, 2013

Had a great experience with Doug in my first ever car leasing experience. I was in and out within two hours the day I came in. Doug did an amazing job at helping me choose whether to buy or lease. I test More

by lmkny2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug McCarthy
Jul 26, 2013 -

Ide Honda responded

Thank you for taking the time to leave us with this fantastic review, we hope you are enjoying your new Honda Civic! It was our pleasure to help you during your recent visit, and don’t hesitate to give us a call as we are always here, ready to help. Thank you for choosing Dick Ide Honda! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Thanks again, - Rich Ide

July 23, 2013

My experience with brad was great..he was real informative and helpful with the whole process!!! I would deff recommend him to a friend !!! Thanks More

by Croc1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! We strive to achieve 100% customer satisfaction, and are glad Brad was able to show you an example of this. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 23, 2013

A couple of weeks ago I decided to lease a car. I went to Dick Ide Honda and had the pleasure of working with Brad Constantino. I am so happy that I decided to go there, because I assure you that Brad is one More

by bmulconry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2013 -

Ide Honda responded

We are happy to hear that your car-buying experience here at Dick Ide Honda went so well! We believe purchasing a new car should be easy and stress-free; team members like Brad are a key part of making this happen! Please let us know if there is anything else we can help you with in the future, we look forward to helping you for years to come! Thank you for choosing Dick Ide Honda and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 23, 2013

I was very pleased with my experience at Dick Ide. Brad took the time to work with me on the phone and in person. When he thought that the appointment we had scheduled one evening would be tight, he calle More

by donowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2013 -

Ide Honda responded

Thank you for sharing this great experience and letting us know how well Brad treated you! We know he will be more than happy to hear you had such good things to say. Brad is a perfect example of the importance we place upon providing the best customer service each and every day. If you have any other questions, or if there is anything else we can assist with, please just let us know. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

June 21, 2013

came for NYS inspec. didn't pass Jed explained features of an Element I was looking at, introduced me to Leigh. worked a great deal More

by PeterOsborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : & Jed Crawford
Jun 21, 2013 -

Ide Honda responded

Thank you so much for sharing your experience! We sincerely appreciate your business, and look forward to providing you with outstanding customer service for your new car for years to come. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

June 10, 2013

I was talking with few Honda Dealers. Honda Dick Ide stood out the best. They were very honest with the pricing. No hidden cost and no hustling. Joe was very friendly and pleased to have made the purcha More

by Beakerftw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Ide Honda responded

Thank you for this great review! We take pride in providing the best possible customer service, and our staff is constantly showing our customers how much this means to us. I am thrilled to hear Joe was able to provide such wonderful service, and know he will be just as pleased to hear the kind words you have left. We look forward to helping you with any questions you may have regarding your new CR-V, so do not hesitate to give us a call or stop in at any time. Thank you for choosing Dick Ide Honda, and find us on Facebook and Twitter to get updates on inventory, contests, and the latest news. Thanks again, -Rich Ide

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