
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,566 reviews
From the moment Carol and I met Rick Damico at Dick Ide Honda we were convinced that we were getting a salesman who would do whatever it was possible to give us a fair deal on a new Honda Civic. There was Honda we were convinced that we were getting a salesman who would do whatever it was possible to give us a fair deal on a new Honda Civic. There was never a moment when we didn't trust him to do that. We had done our homework and were pretty sure we knew what a fair negotiation window would be and were quite happy when we arrived at a deal that was not only fair but also allowed us to save a few hundred dollars. Ken was equally easy to work with. Both men went about the business in a friendly and even humorous way. We have bought quite a few Civics from Dick Ide and this was as much fun as it gets. Thanks guys! Tom Tuzzeo More
I had my oil changed and tires rotated at another dealer. They commented on how poorly the tires had worn. My Pilot is only 6 months old and has 15k miles. They suggested taking it back to the dealer wher They commented on how poorly the tires had worn. My Pilot is only 6 months old and has 15k miles. They suggested taking it back to the dealer where I bought it - Dick Ide. I've purchased both of my current vehicles from Dick Ide. One Accord and one Pilot. I got a run-around from the service department. First, they suggested that they couldn't help me because I had my vehicle serviced away from their dealership. Then, I got the "it looks fine to us" story - It's just normal wear and tear. It is only 6 months old. So, I called the manufatcturer. They believe it is an issue. They said they would call Dick Ide for me and set up another appointment - probably within 24 to 48 hrs. After one week, still waiting for a call back from Dick Ide. After purchasing two new vehicles there. Thanks a lot. More
From the time I walked in and was greeted by Brad,I was From the time I walked in and was greeted by Brad,I was impressed by the friendliness and professionalism of the staff at Dick Ide. The whole From the time I walked in and was greeted by Brad,I was impressed by the friendliness and professionalism of the staff at Dick Ide. The whole process of purchasing my new Honda CRV went smooth and without any pressure.I picked up the vehicle in two days and Brad explained to me how everything worked before I left. He even set up the bluetooth for me. It's been many years since I purchased a new car and I would highly recommend this dealer to all my friends. More
Brad was excellent to work with. He responded quickly when I requestsed various pricing options and was consistently professional. This is the second vehilce that our company has purchased at Ide. Ide of when I requestsed various pricing options and was consistently professional. This is the second vehilce that our company has purchased at Ide. Ide offers an excellent product and smooth transaction. More
Trading in my Jeep Wrangler and buying a new Honda CRV at Dick Ide Honda was stress-free and easy! Ken was a fantastic salesperson, and Adam in F&I made me feel comfortable while taking my through my option Dick Ide Honda was stress-free and easy! Ken was a fantastic salesperson, and Adam in F&I made me feel comfortable while taking my through my options. I'm very happy, and would most definately recommend Dick Ide Honda and the Dick Ide Used Car Center to my family and friends. More
I just had my first experience with the service department and all I can say is WOW! Jim was friendly, knowledgeable, prompt, accurate,and above all, HONEST WITH ME! I came in with a possible br department and all I can say is WOW! Jim was friendly, knowledgeable, prompt, accurate,and above all, HONEST WITH ME! I came in with a possible brake issue and not only did Jim tell me what was wrong, he did it in such a way that I didn't feel like I was being talked down to. (Being a woman, I have come across more than a few condescending mechanics in my days.) My brakes were fixed and the clunking noise I had was taken care of in a matter of 2 hours. I am MORE than satisfied with the service and the work that was done today and I have no qualms about bringing my car back in the future. More
Wonderful experience with the sales team. I leased a new Accord from Brad and the entire process was easy and they gave me exactly what I wanted. Adam in the finance department was fantastic and efficient. Accord from Brad and the entire process was easy and they gave me exactly what I wanted. Adam in the finance department was fantastic and efficient. I called Dick Ide to ask about the pricing I found on their website. The price Brad gave me was the same as published on the website. Other dealers around town publish a great price but when you call the price is HIGHER, how frustrating!!! Not here I walked out with my new car for the exact price that was published. Thanks everyone at Dick Ide and see you next time I need a new vehicle. More
Our lease for our 4th CRV was due to expire 23 April 2012. My wife and I had a bad experience with Dick Ide when we were looking for our first CRV in the early 2000's. The dealer never ordered our car 2012. My wife and I had a bad experience with Dick Ide when we were looking for our first CRV in the early 2000's. The dealer never ordered our car and he was very difficult to work with. We swore we would never buy a Honda from Dick Ide. We stopped at Dick Ide just to look at the 2012 CRV. Rick Damico approached us in a very lowkey, friendly manner and asked if he could help us. To make a long story short, 4 hours later we were driving out in our new 2012 CRV, all due to Rick. He is one of the best car salespersons we have ever worked with. No pressure, very knowledgeable about the product and extremely customer oriented. There was no back and forth games to negotiate the final price. I am not sure if anyone enjoys buying a new car. Rick made it most pleasant. More
I had a very pleasant experience buying my 2011 CRV from Dick Ide. Brad and Roberto were easy to work with. They listened to my requests and delivered a beautiful car in a timely and efficient fashion. Dick Ide. Brad and Roberto were easy to work with. They listened to my requests and delivered a beautiful car in a timely and efficient fashion. More
Brad made it stress free for me to find my new lease. He had a car waiting for me to look at when I got there. All my questions were answered and it was a smooth transaction. I would recommend Brad to oth had a car waiting for me to look at when I got there. All my questions were answered and it was a smooth transaction. I would recommend Brad to others and would definitely return next time I'm looking to lease. More