Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have worked with Jim Millela for over 10 years. I find him to be honest, trustworthy and very knowledgeable. He provides great service advice every time I bring my car in. I have recommended Jim to othe him to be honest, trustworthy and very knowledgeable. He provides great service advice every time I bring my car in. I have recommended Jim to other family memebers and they too have been equally impressed with him as I am. More
I am a customer of Dick Ide for more then a decade, have purchased 3 cars there even though I live on the opposite side of town, based on service and customer satisfaction. Had transmission recently replace purchased 3 cars there even though I live on the opposite side of town, based on service and customer satisfaction. Had transmission recently replaced, had issues but Jim worked dilligently to get these resolved. Jim always takes care of me and my cars, which is why I keep coming back! Thanks Jim! More
I purchased 2 vehicles from Dick Ide and dealt with Brad on both transactions as well as Mark the sales manager. On both occasions I had a wonderful experience! I would highly recommend Dick Ide to friends on both transactions as well as Mark the sales manager. On both occasions I had a wonderful experience! I would highly recommend Dick Ide to friends and family interested in purchasing a new / used car. More
I believe Ken was very thorough in explaining about the car that I leased from him. He gave some good information about the Honda product. I have owned a few other Honda vehicles in the past and have alw car that I leased from him. He gave some good information about the Honda product. I have owned a few other Honda vehicles in the past and have always had great success with them. Ken was very helpful in explaining the leasing forms as well as other financing options that were available to me. More
We had all the information that we needed before going to the dealership to lease a new 2011 Honda Civic. The offer that was presented in both newspaper and website advertising was accurate and upheld at th the dealership to lease a new 2011 Honda Civic. The offer that was presented in both newspaper and website advertising was accurate and upheld at the time of purchase. Ken was very personable and professional throughout the entire process. More
Rick Damico and everyone over at Dick Ide were extremely helpful and friendly. Customer service extends to even after purchasing the vehicle. A post-purchase New Owner Clinic was incredibly informative an helpful and friendly. Customer service extends to even after purchasing the vehicle. A post-purchase New Owner Clinic was incredibly informative and enjoyable. The different departments and employees all have a great comeraderie with each other. They all work together to assist their customers with questions and problems. We felt a great deal of confidence that Rick Damico was working hard for us and was very knowledgeable about the vehicles we were interested in. We look forward to purchasing our next vehicle from Rick. More
I gave this dealership a great rating ,because it was by far the best buying experience I ever had,it was a very relaxing ,Rick Damico was sharp and did things in a timely fashion,it was the best delivery , far the best buying experience I ever had,it was a very relaxing ,Rick Damico was sharp and did things in a timely fashion,it was the best delivery ,because it was done in the showroom delivery room,where we did not have to deal with the freezing weather outside,I will send Rick any friend that wants a Honda More
Wonderful Sales Experience. Nick answered any and all questions. Nick led us through the entire sales experience from the initial walk-in through purchase. We were shown a number of cars and test drove questions. Nick led us through the entire sales experience from the initial walk-in through purchase. We were shown a number of cars and test drove two. We were able to sit back and ponder and take our time to purchase the vehicle. More
We have purchased cars from Mr. Quackenbush in the past and will again when the time comes. He is friendly and knowledgable about the various cars we have looked at. Leigh listened to us and helped us deci and will again when the time comes. He is friendly and knowledgable about the various cars we have looked at. Leigh listened to us and helped us decide on what car would best suit our families needs. Thank you for making buying a car a breeze. More
I met Rick Damico at a used car sale at the Dome in Henrietta. He was pleasant and not at all pushy. I'd have walked away if he had tried any strong arm tactics. My husband and I attended the New Ca Henrietta. He was pleasant and not at all pushy. I'd have walked away if he had tried any strong arm tactics. My husband and I attended the New Car Owner presentation at Dick Ide and learned more about my type of car in general, and about the workings of the service center. We had food, introductions to staff, a tour of the facility and even got to see an airbag explode. Oh, yeah-raffle prizes, too! I love my Hybrid Honda Civic and next year will invest in winter tires, per their recommendation. More