Ide Honda

As a 44 year old woman, I have purchased many new and used vehicles in my lifetime. Purchasing a car has always been one of the most dreaded tasks as sales people are often pushy; use cheesy sales talk used vehicles in my lifetime. Purchasing a car has always been one of the most dreaded tasks as sales people are often pushy; use cheesy sales talk i.e. 'what do I need to do to get you in the seat of a car'; and don't forget the lovely price negotiation process. On 2/7, I found myself in a position where I needed a car quickly and decided to give Dick Ide Honda a try. I attempted to shop there 15 years ago and was treated like a second class citizen (although I can assure you, I make more money than that sales person did). I have seen the commercials recently and have been given the impression that they have changed their business model. I arrived late on a Thursday evening and was greeted by a polite, respectful young salesman. He asked me what I wanted and let me look through options that were available. He asked me thoughtful questions but was not pushy nor tried to sell me something I did not want. He was very knowledgeable about the two cars I test drove which was impressive since he had shared earlier that he had only been with the dealership for 4 months. When I told him that I couldn't come back into the dealership the next day but instead would have to talk over the phone regarding financing, etc, he didn't pressure me to close the deal that night. That was refreshing as usually the sales person doesn't want to let you leave for fear you will not purchase a car. He called me the next day at the exact time I asked. He worked around my schedule that day (as I had several meetings) and we were able to get the deal locked in over the phone. He met me the next day when I picked up the car and was polite and professional. This was by far, the best car buying experience I have ever had. Jose did a wonderful job and I would recommend him to others. More

It seems to me that if you want to buy a Honda in Rochester you have a choice of a terrible place, an ok place, and an exceptional place. After careful shopping and research I chose to buy a 2013 Acc Rochester you have a choice of a terrible place, an ok place, and an exceptional place. After careful shopping and research I chose to buy a 2013 Accord from Dick Ide Honda. I feel that their store is exceptional. They went above and beyond to make this the best experience I've ever had at a dealer ship. After the horrendous experience I had at one of their competitors, this was a breath of fresh air. Will greeted my wife and I with a smile and gave us the attention we wanted. We struck up a deal and I couldn't be happier with the car. There was a small problem with the tire pressure system a couple weeks after picking up the car. Their service got me right in and fixed it in a couple minutes. I had barely finished my free cup of coffee. I had never been a Dick Ide customer before, but as long as things continue like this I will be for a long time! More

I brought my 2008 Accord in for inspection and oil change. I had been thinking about trading for a 2013 in a couple of months but saw an Accord Sport on the showroom floor and liked it. Mark, the sale change. I had been thinking about trading for a 2013 in a couple of months but saw an Accord Sport on the showroom floor and liked it. Mark, the sales manager, hooked me up with Brad Constantino, who was very low keyed, which is how I feel most comfortable. He didn't pressure me to add any options I didn't want (I had done my research already and knew what I wanted). They gave me a good price on my trade and, with other credits I had accrued (customer loyalty points, balance of unused extended warranty) the deal I got was quite acceptable. I have purchased vehicles from this dealership for years and have always been satisfied with the experience. The fact that their service department is top notch didn't hurt either. More

When I think of buying a car,I cringe. It is one of my top least favorite things to do. I would imagine this is because I have never really had what I would consider to be, an enjoyable car buying experie top least favorite things to do. I would imagine this is because I have never really had what I would consider to be, an enjoyable car buying experience. Typically when I leave a dealership I feel frustrated and defeated,and move along to the next dealership on my quest for a vehicle,hoping for maybe a better experience only to feel even more frustrated. Now,imagine my surprise when I walk into Dick Ide Honda for the first time, to be greated with smiling faces and salesmen that were more caring and willing to help you and your best interest,than vulchers circling their prey! I was instantly at ease. I knew what I wanted and was very upfront and honest. I figured this approach couldn't hurt as I was done with the nonsense I had encountered at the other dealerships. They listened to my concerns and made it all happen. No fuss,no muss. No haggling or bargaining or the "let me go talk to the boss and see what I can do for you". It was beyond easy,I thought to easy! I was stunned. And oh so pleasantly surprised. Beginning to end,it was buy far the best car buying experience I have ever had. I had no idea that actually could exist! But it does,and if you have ever felt like I have...I urge you,just walk through the doers at Dick Ide Honda and let them do the rest. You absolutely will not regret your decision! A big THANK YOU to the whole team that went above and beyond. I will be sure to spread the word Kara Russell More

last minute decision on an oil change. walked in with my twin 3 1/2 year old girls. russ got us in and out in less than an hour. he was extremely friendly and answered all of my questions. he spoke to me in twin 3 1/2 year old girls. russ got us in and out in less than an hour. he was extremely friendly and answered all of my questions. he spoke to me in a very professional manner and didn't make me feel like a "stupid woman" which at past auto places i have felt like that. we will definitely refer to our friends and have a very high respect for dick ide auto center. excellent job! More

Although I didn't buy a car with Honda, Joe Allbright was very helpful and patient with me. He knew about the car and its features. I appreciate the time and positive personality he exhibited. Thanks, very helpful and patient with me. He knew about the car and its features. I appreciate the time and positive personality he exhibited. Thanks, Erik More

Joe was great to work with. He was very helpful. Joe made the made my car buying experience quick and easy. He was always available to answer my questions and very insightful. the made my car buying experience quick and easy. He was always available to answer my questions and very insightful. More

I went in with a pretty firm idea of what I wanted in a car and I had done a lot of research on Consumer Reports and other sites. I appreciated that Joe did not waste my time trying to upsell me a lot of t car and I had done a lot of research on Consumer Reports and other sites. I appreciated that Joe did not waste my time trying to upsell me a lot of things I didn't want or need. He definitely let me know all the options but I didn't want to spend a lot of money since I was basically buying this car unexpectedly (my previous Honda had been totaled). When I mentioned that a friend had recently bought a Honda Fit from them, Joe told me that I could get $100 off the price of the car for mentioning the referral. That was an unexpected bonus. Overall it was a very pleasant car buying experience. More

I was recommended to this particular dealership by my mechanic, who told me that this was the place to buy a Honda, which is the "Why" I chose Dick Ide. One does not "choose" a salesperson. One is appr mechanic, who told me that this was the place to buy a Honda, which is the "Why" I chose Dick Ide. One does not "choose" a salesperson. One is approached by one. I bought my car at the end of the year, a busy time to be sure, and Brad and the other salespersons were busy. I gave the ratings that I did that despite all of the activity during my visits, I felt that I received the appropriate amount of attention. Of course we would all like to be the only person in the showroom, but that's not realistic, nor desirable for the seller! So one shares the salesperson with others and that's the way it is. This is a personal observation and by no means a complaint. I did feel some pressure to do a video, but since I was pleased with my purchase and the experience overall, I went along with it. More

This service person deserves a big and great review for her excellent service. s She treated me like family and made my experience in the service department very positive. You are very lucky to have her her excellent service. s She treated me like family and made my experience in the service department very positive. You are very lucky to have her in your employ. Kudos to Linda. More