Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,642 reviews
It was a pleasure to work with Jennifer Flammia. We were unsure of which model CRV to choose and she offered unbiased information on several trim packages to help determine the one best suited to ou We were unsure of which model CRV to choose and she offered unbiased information on several trim packages to help determine the one best suited to our needs. She was knowledgeable and answered all our questions. She has a great personality. We felt at ease and not pressured. She was able to give us a fair trade and discount amount. Jennifer acknowledged and appreciated that we have been long time customers of ide Honda. She was careful to show us all the features when we picked up the vehicle. Even setting up our phones. She made all the difference in making the car shopping experience a really good one. We worked with Kiersten in finance. She was just as professional and pleasant. We highly recommend both of them to anyone in the market for a different vehicle. Kathy and John Ryckbost More
Big, beautiful deals must be closed by the use of a big, beautiful pen. Who's gonna do it? You? You - Jen Flammia? Quite simply put, Jen is the gift that keeps on giving with her thoughtful, comprehensive, beautiful pen. Who's gonna do it? You? You - Jen Flammia? Quite simply put, Jen is the gift that keeps on giving with her thoughtful, comprehensive, and comedic approach to selling cars. She deserves a corner office, seats in the new bill's stadium and a raise! My review from when we purchased back in 2024... 5-star car buying experience start to finish! Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles! She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol. Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a tag on the car, gave us a concise but thorough orientation to key features and said “go play, meet me back at my desk when you are done!” Jenn got us way more than we expected for our trade and even got the sales manager (Al G) to throw in the ASM, if you know you know. We opted for the cargo mat as well for full floor protection. When it came to delivery day, which oh btw she came in on friday, her day off, to deliver the car so we didn’t have to wait over the wkend, Jenn thought of everything. I liken it to being a highly rated uber driver who provides complimentary amenities to their clients or being an airbnb superhost. She had replacement velcro for our ezpass and a bottle opener on the keyfob - know your customer!! Business manager (Gerry) was great too. Got us a discount on no-deductible 6 year bumper-bumper extension and 7 years tire/wheel package from date of purchase. Total peace of mind at a reasonable price! More
Relied on Jim Milella for service on 3 Honda CRV’s. Great attention to detail and sevvice. He’s the best. P. Debes. Great attention to detail and sevvice. He’s the best. P. Debes. More
Adam was great to work with. Answered all my questions and really listened to what I wanted. He made the process very easy. Answered all my questions and really listened to what I wanted. He made the process very easy. More
Worked with Jennifer Flammia at Ide Honda and was very pleased with her directness and no games. She is a person of her word, and I sincerely appreciated working with her. Very professional and knowledg pleased with her directness and no games. She is a person of her word, and I sincerely appreciated working with her. Very professional and knowledgeable about the product. She was able to sync my iPhone 17 with the Passport Trailsport Elite without any trouble, even when others were unable to do so. She took me through the whole vehicle, including the tech, and when she finished, I had a great understanding of the vehicle. I highly recommend the dealership and working with Jennifer! I believe I worked with Blake in finance, and he is a true professional and will go very far in this business. More
Great experience with our latest Honda Pilot lease. Jennifer was great! Super helpful and provided all the information I needed and helped us find the right trim. Jennifer was great! Super helpful and provided all the information I needed and helped us find the right trim. More
Very rude , loud, condescending, doesn’t listen , degrades staff in front of customer making both customer and staff uncomfortable. Driving customers away from IDE . Shall report him to owner Mitch I degrades staff in front of customer making both customer and staff uncomfortable. Driving customers away from IDE . Shall report him to owner Mitch IDE . More
I had an amazing experience working with Jen Flammia! She goes above and beyond, made the entire process smooth, transparent and stress free from start to finish. Jen was incredibly knowledgeable, answer She goes above and beyond, made the entire process smooth, transparent and stress free from start to finish. Jen was incredibly knowledgeable, answered all my questions and genuinely cared about helping me find the right car for my needs and budget. Highly recommend!! More
Our sales associate Joe :Latus was a pleasure to work with. He was very professional well informed and simplified our transaction. I highly recommend this dealership. They treat you like a person and not with. He was very professional well informed and simplified our transaction. I highly recommend this dealership. They treat you like a person and not like just another sale. More
From initial email contact to finalizing the deal, Emerson was a pleasure to work with. We felt confident that we got the right car at the right price. We also traded in our truck and got the trade Emerson was a pleasure to work with. We felt confident that we got the right car at the right price. We also traded in our truck and got the trade in price we wanted. Ide Honda had a huge inventory to choose from. 100% satisfaction. More











