Ide Volkswagen

Kept coming to back to see David! After test-driving several vehicles over the course of a week, I always found myself coming back to the VW dealership to see David. I appreciated Dav After test-driving several vehicles over the course of a week, I always found myself coming back to the VW dealership to see David. I appreciated David's hands-off approach in allowing me to make my own decision with "ZERO" pressure to buy. Any concerns I had David addressed them fully with a genuine response. Once I decided on the Passat, David was involved in every step of the process and made it a seamless delivery. He's a true professional and I look forward to my next encounter with David. My experience with Christian in Finance was 5-star too. More

Great Experience David was a great help and made my experience very easy and stress free. I would recommend the dealership and David to anyone that is looking for a ne David was a great help and made my experience very easy and stress free. I would recommend the dealership and David to anyone that is looking for a new car!! More

Best buying experience The buying process was easy and stress free. No pressure or surprises. It was a pleasure working with David. Everything was ready for me when I came t The buying process was easy and stress free. No pressure or surprises. It was a pleasure working with David. Everything was ready for me when I came to pick up my new car. David showed me the features of the vehicle and made sure my questions were answered before I left. Thank you! More

Low Stress , Excellent Experience David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best dea David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best deal. He is on the ball, and will give you the best service possible! Highly recommend him, and Dick IDE VW! David was pleasant nice to deal with no pressure sent email reminders and went through car with me after purchase. He also offered to have us come back anytime with any questions or for assistance pairing our phones with the car. He was very professional throughout the whole process and I never felt like there was anything to worry about, which is a refreshing change compared to other dealerships I have dealt with previously. More

Great Personal Experience We got a great financing (lease) on a great and fun car! To top it off, the personal attention and attention to detail provided by our salesperson (D We got a great financing (lease) on a great and fun car! To top it off, the personal attention and attention to detail provided by our salesperson (David R.) was excellent. He was very attuned to our priorities and concerns. More

Good friendly dealers David was pleasant nice to deal with no pressure sent email reminders went through car with me after purchase had it washed and waxed would recommend David was pleasant nice to deal with no pressure sent email reminders went through car with me after purchase had it washed and waxed would recommend to others More

Excellent! David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best dea David knows his stuff about all VW's inside and out. He's also up front about pricing and what incentives and financing are available for the best deal. He is on the ball, and will give you the best service possible! Highly recommend him, and Dick IDE VW! They have a great service plan to boot! More

Will go out of their way to help you! I was having trouble with my car and the tires on it and they went out of their way to make sure I was satisfied and happy with the service solution t I was having trouble with my car and the tires on it and they went out of their way to make sure I was satisfied and happy with the service solution they provided! More

Ide Not Follow Through With My Word Ide Volkswagen's management truly lacks any integrity in their word. I took my car in for an oil change 2 months ago and while servicing my car, I was Ide Volkswagen's management truly lacks any integrity in their word. I took my car in for an oil change 2 months ago and while servicing my car, I was told by Zach that I needed my rear brakes replaced. According to my last service receipt, my brakes were ""Good", yet 5,000 miles later they needed to be replaced? I was hesitant to have the work done, but I do care for my car, so I did. A couple of weeks later I received a coupon for "15% off my brakes", as according to VW records, "my car didn't have the brakes serviced." This confused me profoundly, as the receipt that Zach gave me showed that the brakes were replaced!! I went back in IDE VW to talk to Mike about the incident; showed him my service records, the "15% off brake coupon", and made my case that the discrepancies in their work was cause for great concern. Mike reassured me that they had dropped the ball and that he would refund me 15% off the total of my bill and that a check would arrive at my address in a week. Today, almost 3 weeks later, I called Mike to follow up on the check I was to be refunded. He didn't know who I was, but looked up my account. He told me that he had to talk to accounting and that he'd get back to me. He followed up with me only a few minutes ago to tell me that he would only refund me 5% and that the other 10% was applied to my bill already. The hypocrisy!! This establishment is NOT to be trusted with your vehicle. Mike and his team truly lack any sort of integrity, both in their work and their word. More

Excellet no nonsense experience The salesman David Ruzhansky was honest and straightforward. Incredibly professional and has been extremely helpful even after the purchase. The servi The salesman David Ruzhansky was honest and straightforward. Incredibly professional and has been extremely helpful even after the purchase. The service department has been extremely accommodating. Just a wonderful experience thus far More