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Ide Volkswagen

East Rochester, NY

4.9
1,000 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,000 reviews

May 10, 2021

Had a wonderful experience at IDE Volkswagen! Was honestly not even set on buying a new car was just looking; working with Nick made the commitment to buying a no brainer. After being to a few other More

by sjthomps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchioli
May 08, 2021

I knew the second David said hello he was going to be amazing. Friendly,funny, just did everything he said and then more to make sure we were happy and satisfied. Dealerships would be flooded if they ha More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

This was my first purchase from a dealership and Nick and the rest of the Ide Volkswagen staff were very professional and helpful throughout the purchasing process. I will definitely recommend them to friend More

by bovenzis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchioli
May 05, 2021

I had been to a bunch of other dealerships and was sick of all the cheesy sales tactics and high pressure environment. Working with David and the IDE VW team was a breath of fresh air. The best way I can d More

by Matt_Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

This was my first purchase at Ide Volkswagen with David Ruzhansky. I was impressed by his professionalism, willingness to work with me whether I ended up buying here or not, and he made the whole buying pr More

by marilynkunzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Very easy car buying experience, was worth driving the hour and a half for the smooth process. Spencer was helpful and professional. I would purchase from the dealership again. More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

Ide is simply an amazing dealership to work with! My latest experience with Spencer just confirmed that yet again. Pleasant, positive and accommodating. He made the process easy and extremely fast! More

by TigGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

David Ruzhansky was very professional and courteous. This is my second time purchasing a vehicle from him and he is the best! I would highly recommend him and the dealership for any car purchases. More

by shell513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Spencer and IDE provided the easiest car buying experience we’ve ever had! They were ready to make a deal with us and didn’t play the numbers game. Spencer was friendly and helpful through the wh More

by Cathy.legacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

This is my first experience with Ide Volkswagen and I couldn't be happier. Spencer got me a great deal on the vehicle that I wanted and the process was seamless. From buying my old car to transferring my More

by Travis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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