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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
August 29, 2022
Purchasing process very smooth and transparent. My family is very satisfied with the experience, hopefully can do further business in the future. My family is very satisfied with the experience, hopefully can do further business in the future. More
by Gharvey13
Employees Worked With
August 26, 2022
Spencer answered all my questions, gave me some suggestions, and handled this experience in such a professional manner. suggestions, and handled this experience in such a professional manner. More
by guspage
Employees Worked With
August 25, 2022
Found the perfect car quickly and efficiently. Would highly recommend for a customer friendly experience. Would highly recommend for a customer friendly experience. More
by Bcurwin
August 25, 2022
I was looking for a 2022 Passat and unable to find one. David contacted me advising that there were loaner 2022 Passats available. He was helpful in guiding me where I might get a better price for my 2014 David contacted me advising that there were loaner 2022 Passats available. He was helpful in guiding me where I might get a better price for my 2014 Passat than what Ide could offer. Once I sold my car for what I was looking for I came back to David who made the process smooth, including arranging pickup for me to get to the dealership. My first experience with Ide was very good and would recommend David to others. More
by TammyLee
Employees Worked With
August 22, 2022
Spencer was great! He didn't push us into anything, just was really kind and patient, and showed us what we were looking for. We appreciated how easy the process was an He didn't push us into anything, just was really kind and patient, and showed us what we were looking for. We appreciated how easy the process was and we love the new Tiguan!!!! More
by lea.tannous
August 19, 2022
The process was simple and quick. Spencer did a great, thorough job explaining all the details of the new vehicle. Spencer did a great, thorough job explaining all the details of the new vehicle. More
by Carrie.tryka
August 19, 2022
Great experience, very easy to find what I needed and got me taken care of within an hour. Would recommend! me taken care of within an hour. Would recommend! More
by mdmcq5
Employees Worked With
August 16, 2022
Great experience and so happy with my new car. Looking forward to working with them in the future. Looking forward to working with them in the future. More
by Nphelpsdesign
Employees Worked With
August 16, 2022
Great dealership, process is quick and simple. Dave is also a professional and easy to work with Dave is also a professional and easy to work with More
by Wcguilford
Employees Worked With
August 16, 2022
I purchased a vehicle From Christina at IDE of East Rochester! She was knowledgeable, friendly, and took her time to answer my questions. She did not rush me either which is super important to me! Rochester! She was knowledgeable, friendly, and took her time to answer my questions. She did not rush me either which is super important to me! More
by Karen N
Employees Worked With
Christina Young
