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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
September 26, 2025
Absolutely no complaints always good service. Everybody is very helpful and willing to go beyond what would be expected Everybody is very helpful and willing to go beyond what would be expected More
by John.vanhanja
September 19, 2025
David was great to work with at VW in East Rochester, NY. He is very thorough and is very knowledgeable as he presented the various VW Vehicle options. David also spends the extra time with you and goes ov He is very thorough and is very knowledgeable as he presented the various VW Vehicle options. David also spends the extra time with you and goes over every detail on the vehicle before you leave the dealership. More
by Leonhardt
September 17, 2025
David is great - always easy to work with! I would highly recommend him for your next purchase! I would highly recommend him for your next purchase! More
by mascheur
Employees Worked With
September 06, 2025
I recently purchased a new car from David at IDE Volkswagen, and the experience couldn’t have been better. He was the perfect balance of professional and personable—never pushy, always helpful. Davi Volkswagen, and the experience couldn’t have been better. He was the perfect balance of professional and personable—never pushy, always helpful. David took the time to walk me through the features of my Tiguan, answered every question I had, and made the whole process smooth and accommodating. Thanks to him, I drove away in the exact car I wanted, and I couldn’t be more excited to be part of the VW family! More
by jwillson1010
Employees Worked With
September 06, 2025
The dealer was very accomodating to my needs. I had many requests and the entire staff was helpful at all times. My Sales Consultant answered all questions and arranged everything regarding the a I had many requests and the entire staff was helpful at all times. My Sales Consultant answered all questions and arranged everything regarding the automobile. It was a very relaxing experience. More
by quicksall255
August 25, 2025
I can’t say enough good things about working with David. From start to finish, he made the car-buying process easy, stress-free, and even enjoyable! I absolutely love my new Tiguan! David was able to get From start to finish, he made the car-buying process easy, stress-free, and even enjoyable! I absolutely love my new Tiguan! David was able to get me the exact model I wanted. It’s always a pleasure doing business with David and Ide VW! More
by Hollymark83
August 20, 2025
The dealership was very well-kept and tidy. All of the people I interacted with were extremely friendly and helpful! All of the people I interacted with were extremely friendly and helpful! More
by acrow
August 18, 2025
Very appreciative of all the time and knowledge that Spencer shared with us when we purchased the Tiguan. Technology has certainly changed since our last car and he was most helpful in guiding us throu Spencer shared with us when we purchased the Tiguan. Technology has certainly changed since our last car and he was most helpful in guiding us through the many safety features as well as the upgrades that the vehicle offered. More
by Mkorn43
Employees Worked With
August 13, 2025
We had an amazing experience with the dealership, staff and all around VW. We will be coming back! and all around VW. We will be coming back! More
by C1voorhees74
August 12, 2025
David was the best salesman for me. Constant communication at any time of day to keep me informed on status of my SUV purchase. Honest and got all the answers I needed. Highly recomme Constant communication at any time of day to keep me informed on status of my SUV purchase. Honest and got all the answers I needed. Highly recommend. More
by greffr
Employees Worked With
