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Ide Volkswagen
East Rochester, NY
987 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 987 reviews
October 23, 2023
Spencer listened to my needs and provided me with multiple new and used options. He provided me with a financial breakdown of each option that I was considering. He listed plusses and minuses of each multiple new and used options. He provided me with a financial breakdown of each option that I was considering. He listed plusses and minuses of each option. Then he gave me space to make my choice. He worked with finance to help get me a great financing rate for the used car that I purchased. I am very happy. I highly recommend him and IDE Volkswagen. More
by cahurley
Helpful October 20, 2023
Stopped in the showroom on Wednesday. Made a decision Thursday. Stopped and picked up our car today. Spencer made the process so quick and easy. Explained all the options very well. Th Made a decision Thursday. Stopped and picked up our car today. Spencer made the process so quick and easy. Explained all the options very well. This is our 4th VW. IDE recommend getting a car here. More
by BGS
October 18, 2023
We enjoyed working with Spencer because he was professional, courteous, and an expert in his field. Plus, he was terrific to work with because he delivered exceptional customer service! professional, courteous, and an expert in his field. Plus, he was terrific to work with because he delivered exceptional customer service! More
by Ruby
Employees Worked With
September 30, 2023
Buying a car from Spencer at Ide Volkswagon was a stress free, no pressure, pleasant experience. Spencer has been very patient as I spent months deciding what I wanted. The whole process once I did decide free, no pressure, pleasant experience. Spencer has been very patient as I spent months deciding what I wanted. The whole process once I did decide was smooth and quick. I would definitely recommend buying a car from Spencer at Ide Volkswagon. More
by Janice
September 29, 2023
David was very helpful, made the whole process smooth and the easiest car I've bought. I would definitely recommend you have him as your salesman. the easiest car I've bought. I would definitely recommend you have him as your salesman. More
by fl1p2388
September 28, 2023
Completely satisfied. The process took less than an hour and went so smoothly. Will be back for sure! The process took less than an hour and went so smoothly. Will be back for sure! More
by korryne.noyes
September 26, 2023
David welcomed up into the IDE family with open arms. From our first encounter, he made us feel like his top priorities. He went above and beyond making us feel satisfied with our recent car purchase. He From our first encounter, he made us feel like his top priorities. He went above and beyond making us feel satisfied with our recent car purchase. He was very knowledgeable about the vehicle we were interested in. Would recommend him 1000%! More
by Mr.darrin.ruiz
September 26, 2023
David was wonderful to work with. He was very quick to respond to questions and was incredibly knowledgeable about the vehicle. He made our buying experience at Ide easy and his comm He was very quick to respond to questions and was incredibly knowledgeable about the vehicle. He made our buying experience at Ide easy and his communication was top notch! We would definitely recommend David to any of our friends or family looking for a vehicle. More
by christina.sanfilippo
September 07, 2023
David is outstanding! ! He is very personable, efficient and incredibly knowledgeable about the cars that come and go at Ide. I would strongly recommend him and Ide to any ! He is very personable, efficient and incredibly knowledgeable about the cars that come and go at Ide. I would strongly recommend him and Ide to any family member or friend in my community. More
by Claudiahoyser
September 07, 2023
Sydney was exceptionally helpful in getting us through the car buying process and getting us into the right vehicle even when situations arose. Couldn't be happier with our experience. the car buying process and getting us into the right vehicle even when situations arose. Couldn't be happier with our experience. More
by MJG1069
