Back

Ide Volkswagen

East Rochester, NY

4.9
1,094 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Contact Dealership

333 North Washington St

East Rochester, NY

14445

Directions

By Type

Showing 1,094 reviews

December 23, 2017

Best Car Buying Experience We were looking for a particular Volkswagen and IDE had the vehicle. David helped us with our purchase over the phone so that after our 5 hour drive t More

by Chris and Betsy Cassini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2017

Thanks for getting me into a new Atlas! Our car buying experience at Ide Volkswagen was by far the easiest one yet. David was incredibly helpful, friendly, and knowledgeable. We never once f More

by amcoffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anelli
December 13, 2017

Purchased at the right place!!! Trouble within the first 12hrs.... Fixed in 24. As you can imagine, the gut shot and fear of making a bad choice swept over me and my wife when we fi More

by Peter R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael - Finance Department, Antonio Gonzalez
December 07, 2017

Far & Nice Buying Experience We narrowed down our car decision with the VW Jetta as our first choice. Primary requirements were CPO, sporting-ness, dealer reputation, and cost. Th More

by MAG0701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2017

IDE Volkswagen - the best dealership ! We've just moved to the USA from Europe and the first thing that we had to do was to find a car! We decided to go to IDE Volksvagen and that was the r More

by Natallia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2017

Excellent service--went above and beyond! David was an absolute pleasure to work with! He is professional, dedicated, and extremely responsive throughout the entire sales process. He went abov More

by Orangepaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2017

Professional David was professional, knowledgeable and courteous. We were able to make a quick decision and service was prompt. I would not hesitate to recommend h More

by Charlie288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2017

Best dealership experience ever I live in Albany NY, about 4 hours away from IDE Volkswagen. David and Mike couldn't have made this process any easier and worry free. David was hands More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from finance
August 29, 2017

VW Jetta Lease Dave was great right from the beginning. We told him what we were interested in and signed the deal within 15 minutes after our test drive. The lease More

by Bill G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2017

David is great! David is a great listener. No hazzles or run-around. He was able to make it happen in a minimal amount of time. Great service and very accommodating. More

by ALo-VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna the receptionist/admin was also great! Very personable, and most welcoming.
...
99
...