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Ideal Hyundai Buick GMC

Frederick, MD

4.7
1,571 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,571 reviews

July 14, 2023

Rick Hanson was an outstanding salesperson. I would recommend him to anyone. We got a fair deal and personable service. More

by shifrins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
Jul 17, 2023 -

Ideal Hyundai Buick GMC responded

Rick is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Ideal Buick GMC Hyundai Team

July 11, 2023

Babies was great to work with. Found me exactly what I wanted. Will definitely buy from him again on my next purchase More

by purpledragon4679
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Ideal Hyundai Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ideal Buick GMC Hyundai. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Ideal Buick GMC Hyundai Team

July 11, 2023

Excellent service, very professional and personable, great vehicle selection, very clean dealership, awesome staff, great experience More

by bkvarga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

July 05, 2023

Once again, Ideal Hyundai was a pleasure to work with and we purchased another new car from them, Roy Hassan answers all my questions, if familiar with how to properly set up the new EV and helped us s More

by strake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ideal Hyundai Buick GMC responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ideal Buick GMC Hyundai Team

July 05, 2023

Best car buying experience I have ever had! Loved working with Dom Young. He’s honest, presents his product, is not pushy and really tried to accommodate my needs. More

by althomp321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ideal Buick GMC Hyundai Team

July 05, 2023

I have contacted my sales rep to find out when my license plates come and no response. More

by kimkwatkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Ideal Buick GMC Hyundai Team

July 01, 2023

Gary was fantastic to work with! Ideal is lucky to have such a knowledgeable and friendly salesperson. More

by emg1063
Recommend Dealer
Yes
Employees Worked With
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Ideal Hyundai Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

June 30, 2023

Marty and Teresa are great people to work with and I will buy all my company vehicle from them. Gary Barber is also a great salesman and I have bought many vehicles from him. More

by mark@regionalfp.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Ideal Buick GMC Hyundai Team

June 30, 2023

Everything was great! Everyone treated me great! They even fed my grandson pizza. It was a great experience! More

by cms820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

June 27, 2023

Hard to get help at this place through the whole process. Bought a brand new car and detail job was not very good— had to go and have it detailed on my own. More

by ksapp.dejavu
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sadie Finneyfrock
Jun 29, 2023 -

Ideal Hyundai Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ideal Buick GMC Hyundai Team

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