Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,315 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,315 reviews
November 24, 2020
Paul Macchi was OUTSTANDING. He made our car buying experience stress free and was truly genuine in helping my wife and I feel comfortable about our next car purchase. I'd highly recommend Paul to anyo experience stress free and was truly genuine in helping my wife and I feel comfortable about our next car purchase. I'd highly recommend Paul to anyone looking for a new/used vehicle. More
by Evan
Employees Worked With
November 20, 2020
We had a terrific experience with Craig Wilga at Imperial. Not your "typical" sales guy:) Really took the time to figure out what we wanted and when we couldn't come to terms on the first deal, less Imperial. Not your "typical" sales guy:) Really took the time to figure out what we wanted and when we couldn't come to terms on the first deal, less than :20 minutes later he found us an even better alternative at the price we wanted. A great guy with a very down to earth approach. Patient and not pushy. We've bought several cars over the years but this is our 2nd from Imperial and we're really happy with the whole experience. Thank you, Craig! More
by sheila65
Employees Worked With
November 20, 2020
I worked with Ethan to get a used truck for myself..process was quick and easy..Great selection of trucks to look at on the lot.. myself..process was quick and easy..Great selection of trucks to look at on the lot.. More
by Abramoscott0
November 18, 2020
Firas Ektillah was a wonderful salesman he really helped my dad out with his first purchase of a new vehicle I highly recommend him.your forever customer Russ Clemons... my dad out with his first purchase of a new vehicle I highly recommend him.your forever customer Russ Clemons... More
by Russ Clemons
Employees Worked With
November 16, 2020
I bought a new truck from imperial cars. The sales manager Brad Mancini was great straightforward gave me an excellent deal. overall great place to go to. I would highly recommend them. manager Brad Mancini was great straightforward gave me an excellent deal. overall great place to go to. I would highly recommend them. More
by Dennis lawson
November 15, 2020
They were very professional and very knowledgeable. Made me feel very comfortable throughout the whole process. I would definitely buy there again! It was a great experience me feel very comfortable throughout the whole process. I would definitely buy there again! It was a great experience More
by Tmorse8585
November 15, 2020
Paul was OUTSTANDING from meeting him to driving off in my New to me GMC Sierra. He was not like the typical USED CAR salesmen he’s a real guy doing his best to get his customer what they NEED not just try my New to me GMC Sierra. He was not like the typical USED CAR salesmen he’s a real guy doing his best to get his customer what they NEED not just trying to make a sale. A real gentleman!!!! More
by Lee
Employees Worked With
November 15, 2020
After some issues with a vehicle that was not up to expectations, Brad and Celio made things right. Craig was very helpful also with our sale. expectations, Brad and Celio made things right. Craig was very helpful also with our sale. More
by margek50
November 10, 2020
Ahmed & JD - Both worked very well together - very professional - no pressure - listened to my needs - showed my cars I could afford. Highly recommend this dealership. professional - no pressure - listened to my needs - showed my cars I could afford. Highly recommend this dealership. More
by ANNETTE KARAGEORGE-METRICK
November 09, 2020
In dealing w/ the sales staff (must importantly the Sales Mgr. Brad Mancini), I was very pleased w/ the patience and willingness to help find the best value for my money. Brad and Pedro were very pleasant an Mgr. Brad Mancini), I was very pleased w/ the patience and willingness to help find the best value for my money. Brad and Pedro were very pleasant and professional to deal with and I will be sure to visit them first the next time I'm in the market for a new vehicle. More
by maduarte21
