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Imperial Chevrolet
Mendon, MA
1,315 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,315 reviews
August 29, 2020
Paul Macchi was exactly the type of salesperson I like to deal with. Honest and straight forward. Doesn't beat around the bush. I'll buy from him again. deal with. Honest and straight forward. Doesn't beat around the bush. I'll buy from him again. More
by Bunchkim
Employees Worked With
August 29, 2020
Ethan made my car buying process super easy and stress free. He was extremely professional, accommodating, and knowledgeable. I would definitely work him him again, and I would highly recommend! free. He was extremely professional, accommodating, and knowledgeable. I would definitely work him him again, and I would highly recommend! More
by Marci
Employees Worked With
Marc Foley, Ethan Campbell
August 29, 2020
We just purchased a Silverado 1500. Sam was the salesman and he was not pushy, very informative and found the vehicle that worked perfect for what we needed. We have a travel trailer that we are towing with and he was not pushy, very informative and found the vehicle that worked perfect for what we needed. We have a travel trailer that we are towing with an SUV so we were looking for something with more power. But we had a limited budget, thank you to Sam and everyone at Imperial for making it work. Great customer service. More
by HappyHeart728
Employees Worked With
Sam
August 29, 2020
Very pleased with with my experience with Andy. Answered all my questions and concerns regarding my purchase of my Buick Encore. Very pleased with my purchase. all my questions and concerns regarding my purchase of my Buick Encore. Very pleased with my purchase. More
by Zimmtruegrits
Employees Worked With
Andy Spirito
August 27, 2020
Paul Macchi was very helpful and listened to our requirements for a new vehicle. We were able to find a truck that fit all of our needs. Imperial has the vehicles and service that can't be beat. requirements for a new vehicle. We were able to find a truck that fit all of our needs. Imperial has the vehicles and service that can't be beat. More
by americay
Employees Worked With
August 25, 2020
Firas did a great job with my new lease on my Traverse. Imperial is a great company to do business with and will be back to do business again with Firas. Imperial is a great company to do business with and will be back to do business again with Firas. More
by Riclin7
Employees Worked With
August 25, 2020
worked with Paul Macchi to buy a new truck. Experience was stress free and relaxed. Got a great deal on my trade in and would recommend Paul to a friend. was stress free and relaxed. Got a great deal on my trade in and would recommend Paul to a friend. More
by cwetherell87
Employees Worked With
August 24, 2020
Very pleased with the service we received. Ours salesman worked with us to find a car that met our needs. He answered all of our questions. We are very satisfied with the service. worked with us to find a car that met our needs. He answered all of our questions. We are very satisfied with the service. More
by Usedcar2020
August 24, 2020
My experience with Brad, Andy, Celio and Elias was exceptional. What a great team. They're fully transparent, no pressure and attentive. Thank you for your patience. exceptional. What a great team. They're fully transparent, no pressure and attentive. Thank you for your patience. More
by Randy
August 23, 2020
I am very please with the service I received. I wasn't talked down to not was I made to feel that I couldn't afford a vehicle there. Paul Macchi our sales guy treated us like family. He explained the proc talked down to not was I made to feel that I couldn't afford a vehicle there. Paul Macchi our sales guy treated us like family. He explained the process very well and helped us get all the rebates we could qualify for. I would definitely come back for another car and I would recommend them to others. I had a wonderful experience. More
by Maggie06sanpacheco
Employees Worked With
