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Imperial Chevrolet
Mendon, MA
1,309 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,309 reviews
January 29, 2020
Great Experience! My husband and I visited the dealership recently and were greeted by Paul Macchi who was such a great salesperson. He was very alert and caring toward My husband and I visited the dealership recently and were greeted by Paul Macchi who was such a great salesperson. He was very alert and caring towards our needs. We were so impressed with the way he treated us that we bought no one but two vehicles from him. I highly recommend anyone looking for a vehicle to buy at Imperial. Loving my Acadia! More
by Cindy
Employees Worked With
January 28, 2020
Successful purchase Overall my experience at Imperial Chevrolet was good. I had to turn in a lease, and wanted to buy a used new to me car. I worked with Firas and the e Overall my experience at Imperial Chevrolet was good. I had to turn in a lease, and wanted to buy a used new to me car. I worked with Firas and the experience was great. More
by pran77
Employees Worked With
January 26, 2020
Easy and Stress Free Experience I recently purchased a 2020 Jeep Cherokee from Imperial. I worked with Paul Macchi and he made the whole experience great. He answered all my questi I recently purchased a 2020 Jeep Cherokee from Imperial. I worked with Paul Macchi and he made the whole experience great. He answered all my questions, showed me many options and dedicated his time to me. I never felt under any pressure in any way. I would certainly recommend buying a car from Imperial to anyone! More
by Marissa
Employees Worked With
January 24, 2020
Great experience with Paul Macchi I’ve been looking for a Truck for two years. Been to Bertera, Diamond, McGee two locations . Paul was very understanding of my needs and very patience I’ve been looking for a Truck for two years. Been to Bertera, Diamond, McGee two locations . Paul was very understanding of my needs and very patience. Most of all no pressure. Believe me when I say I never thought I would be writing a review of my truck purchase. My 2019 GMC Serria AT4 is me. Everything Paul said he do example spare fob, cheat sheet for options, He followed through. Go see Paul and say Freddy sent you. Satisfied Fred Consigli More
by Consigli
January 21, 2020
The best car experience i’ve Ever had, all my questions were taken care of, Shawn did an excellent job, I’ll be telling all my friends about the great service I received here at Imperial. Give him a raise were taken care of, Shawn did an excellent job, I’ll be telling all my friends about the great service I received here at Imperial. Give him a raise! Bob Tessier More
by Tessier
Employees Worked With
January 20, 2020
Excellent service and very pleased with the end results. Recommend with 100% satisfaction if you need some one to trust n explained and detailed in Spanish ask for Santos Cruzado Jr. Recommend with 100% satisfaction if you need some one to trust n explained and detailed in Spanish ask for Santos Cruzado Jr. More
by marie_rosario
January 19, 2020
Was treated well we were pleasantly happy with the service of Jean Dalomba. We purchased from this dealership 5 year ago and were satisfied. We would reommend to f we were pleasantly happy with the service of Jean Dalomba. We purchased from this dealership 5 year ago and were satisfied. We would reommend to friends More
by claudrog351
Employees Worked With
January 17, 2020
Jean was very helpful and accommodating. He made buying a car the least stressful it could possibly be. He was so personable and friendly , it was a great experience and would definitely recommend to anyone. car the least stressful it could possibly be. He was so personable and friendly , it was a great experience and would definitely recommend to anyone. More
by flgudaitis
Employees Worked With
January 16, 2020
Extremely impressed with Salesman and Dealership! Our salesman's name was Paul Macchi.. We were impressed by his knowledge of the vehicles, his attention to detail and the way he went above and beyon Our salesman's name was Paul Macchi.. We were impressed by his knowledge of the vehicles, his attention to detail and the way he went above and beyond to get us the vehicle we wanted, with a deal we could afford. Paul and the finance Manager OMAR were amazing.. they treated us with respect and care and made sure that we were 100 % satisfied. we love the new truck and would definitely come back and recommend Paul and Imperial to our friends and family.. More
by LyndaClifford
January 15, 2020
Was very impressed with the salesman Matt and finance manager Ahmad at imperial Chevrolet. Both very kind and knowledgeable and gave me options based on my budget. Many options of vehicles to choose from manager Ahmad at imperial Chevrolet. Both very kind and knowledgeable and gave me options based on my budget. Many options of vehicles to choose from and was told what would fit my budget and didn’t try to get me to buy a more expensive vehicle. More
by marina91785
