Imperial Chevrolet

2011 Tahoe I've been obsessed with Chevy Tahoe's since forever. After careful consideration, I decided to check out Imperial Chevrolet since they had some pretty I've been obsessed with Chevy Tahoe's since forever. After careful consideration, I decided to check out Imperial Chevrolet since they had some pretty great reviews online. And after my experience with purchasing a used Tahoe from them, here's another great review. Firas Ektilah greeted me and my family upon arrival, and I immediately felt at ease with his sincerity. We weren't expecting to leave a dealership purchasing a car that day. But at Imperial, we did. Even my leery husband was impressed with Firas and the entire experience. They fed us pizza while we waited to get approved for financing (my credit score is less than stellar). The staff entertained my 3 year old son the entire time, so not even a toddler meltdown happened after both my husband and I test drove, came to terms, and decided to follow through with the financing process. The showroom is decorated with lots of really cool sports memorabilia, and a nice entertainment area. Very impressive. If you're looking for a transparent car dealership that you want to trust and put you at ease about buying a new or used vehicle, (who doesn't) then I highly recommend Firas Ektilah and Imperial Chevrolet. I finally have the car I've been wanting for years. Very happy customer here! More

Great experience Picked up my used truck Friday. Found some damage to door post and door alignment and went back Saturday morning. Spoke to Firas. No hassle no debatin Picked up my used truck Friday. Found some damage to door post and door alignment and went back Saturday morning. Spoke to Firas. No hassle no debating just wanted to make it right for me. Introduced me to service manager Tim Fenner They are going to fix it at my convenience and provide a rental. Great experience. Nice to work with a dealer that wants to help you and be sure your happy. thanks again Firas. More

JAZZ IS THE BEST This dealership was amazing from the second I arrived. Jazz Kelley greeted us and was extremely helpful and knowledgeable about our options. He didn't This dealership was amazing from the second I arrived. Jazz Kelley greeted us and was extremely helpful and knowledgeable about our options. He didn't push us into anything we didn't want. He helped us even on his time off to get us our truck as fast as possible and we love it! Thank you imperial chevy and Jazz Kelly! More

ASK FOR JAZZ If you gonna buy car and need supportive, helpful, and smart person go to imperial dealer and as just for JAZZ NOBODY ELSE gonna help you as a friend If you gonna buy car and need supportive, helpful, and smart person go to imperial dealer and as just for JAZZ NOBODY ELSE gonna help you as a friend not like customer EXCEPT HIM I can’t describe how much he was a helpful man who simplify any step and always doing whatever it takes to make u happy and comfortable Really thanks JAZZ More

Outstanding in every aspect! The sales representative was extremely knowledgeable and of great help in taking me through the process. I would recommend him and Imperit Chevrolet t The sales representative was extremely knowledgeable and of great help in taking me through the process. I would recommend him and Imperit Chevrolet to any of my friends. More

Josh "Aspiring movie Zombie" Pepin & Ahmad "Papa" Al-Jallad I can speak to the level of compassion and care that I received at IMPERIAL CHEVROLET in Mendon, MA over the week of May 18 - May 28 2019 as being exa I can speak to the level of compassion and care that I received at IMPERIAL CHEVROLET in Mendon, MA over the week of May 18 - May 28 2019 as being exactly what I needed when buying my first new car. If you are being technical I bought a used car, but barely used. I had my expectations of salespeople (which was not great) completely overthrown within 30 seconds of walking over to the Chevy I had my heart set on. I am so beyond thrilled that Josh Pepin walked over in his bright blue shirt and asked what brought us to Imperial that day. It helped that I had done my homework and knew what cars I wanted to test drive from the ad in the Webster Times. I had planned on going to some other dealers that day but after the test drives with Josh I had a good feeling this company was all I needed to see. Plus they had the exact car I was looking for. The signing process with Ahmad Al-Jallad couldn't have gone better as he explains where every last dollar goes with clarity and patience. The price seems to go up $5000 more than the sticker price which is everything from the services, financing, tax, title, license and all the safety features. You will feel confident putting your money towards it all because you are not only buying a car you are entering into an agreement for a full service experience and a brand new family. With me coming from a family who owns mechanic shop, I feel now that my Dad can retire fully finally knowing a company like IMPERIAL is going to be taking care of me and my car holding to the standards that he would. He can rest knowing he never has to do an oil change for me again. Ahmad was able to meet my whole family and IMPERIAL paid for our lunch at the Miss Mendon Diner after the sale was final. They checked in every step of the process in the week following and since Josh knew my current car was overheating and I was having a stressful time getting through the week without my new car he made special arrangements to help me get it earlier! I am so happy. I can't thank you enough JOSH PEPIN (who wants to be a movie zombie! We'll make this happen) and AHMAD AL-JALLAD who I couldn't resist calling Papa at least once! I also want to thank everyone else involved from the bottom up from the people behind the scenes, to the people at the Diner, those who prepared the car for me in servicing and anyone who I can't think of that helped this happen, Five star team. More

Great service Very helpful made the experience easier and helped find the right vehicle that fit me they were very patient and gave me the time I needed to make the Very helpful made the experience easier and helped find the right vehicle that fit me they were very patient and gave me the time I needed to make the right decision with what worked with my budget More

Easy,painless,helpful Imperial Chevrolet has great helpful employees that make the car buying process easy and painless. Firas was kind and very helpful and Omar really mad Imperial Chevrolet has great helpful employees that make the car buying process easy and painless. Firas was kind and very helpful and Omar really made sure I got a good deal. I will definitely recommend this dealer to a friend. More

A great car salesman Jazz Kelley was a very huge help in me finding my truck. Jazz was interested in helping me from the moment I walked in to the lot to the moment I left Jazz Kelley was a very huge help in me finding my truck. Jazz was interested in helping me from the moment I walked in to the lot to the moment I left in my truck. If anyone is looking to purchase a car truck or suv stop by imperial Chevy and ask for jazz More