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Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,307 reviews

May 20, 2019

Awsome at what they do! I walked into imperial as being referred to Jazz we spoke and went and looked at some vehicles. Told him what I was looking for, he found me the perfe More

by acollette187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley
May 21, 2019 -

Imperial Chevrolet responded

Dear acollette187: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 20, 2019

Good experience Worked with Paul on a deal for a used 2019 vehicle. All throughout the experience Paul was respectful and pleasant to deal with. After we bought the c More

by scorman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Imperial Chevrolet responded

Dear Scorman: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 18, 2019

Amazing customer service!!!! My experience with Imperial Chevrolet was awesome! Jazz Kelly is an amazing salesman and really made the car buying process easy and enjoyable. He is More

by Katieteta2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley, Marc Foley
May 20, 2019 -

Imperial Chevrolet responded

Dear Katieteta2: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 18, 2019

Beyond expectations!! We had a great experience. Jazz was professional and met our financial needs. We are very happy with the service and would recommend our friends to ge More

by jim & Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
May 20, 2019 -

Imperial Chevrolet responded

Dear Jim and Joanne: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 17, 2019

A Great Experience Sam was a great salesman. He asked questions that helped us explain what we were looking for and he offered the perfect SUV. Sam was knowledgeable a More

by dimac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Imperial Chevrolet responded

Dear dimac: Thank you for your business and for taking the time to share your kind words about Sam and your experience at Imperial Chevrolet. Sam and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 14, 2019

NewTruckOwner With weak credit they were able to secure me a loan and put me in a new truck. We test drove two vehicles and we were able to purchase one. More

by NewTruckOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Imperial Chevrolet responded

Dear New Truck Owner: Thank you for your business and for taking the time to share your kind words about Sam and your experience at Imperial Chevrolet. Sam and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 12, 2019

Great service! I purchased my Ford Explorer from Paul Macchi. He was very nice and not pushy like most salesmen. He Helped get my payment where I needed to be to buy More

by Jsecatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Imperial Chevrolet responded

Dear Jsecatore: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 07, 2019

One of the best experiences I’ve ever had at a car dealershi My intention was to go and test drive a 2019 Chevy Colorado in order to compare it to a Tacoma and Ridgeline I had already driven. I told them upfront More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Ramirez, Waseem Mutair
May 13, 2019 -

Imperial Chevrolet responded

Dear Nick: Thank you for your business and for taking the time to share your kind words about Eduardo and your experience at Imperial Chevrolet. Eduardo and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 06, 2019

Imperial Chevrolet Reveiw I found Imperial Chevrolet a clean place with knowledgeable sales staff. I was greeted at the door when they opened it for me. I told the sales manage More

by Rick T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firas, Ektilah
May 13, 2019 -

Imperial Chevrolet responded

Dear Rick T: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 03, 2019

#1 salesman and dealership!!! I just picked up my car today and absolutely love it!! Our salesman Firas was GREAT!!! I wasn't pressured into buying a vehicle that I didn't want. He More

by Adrienne1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Imperial Chevrolet responded

Dear Adrienne1980: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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