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Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,307 reviews

February 28, 2019

over all experience We located a car on your website and came to check it out. Paul Macchi approached us in a friendly manner. He was professional and very accommodatin More

by EA325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Imperial Chevrolet responded

Dear EA325: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 27, 2019

Friendly, great service, great prices Great dealership, great service. Firas is the best car salesman I've ever had before. He's laid back tells it like it is and makes sure you're happy. More

by Travis23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Imperial Chevrolet responded

Dear Travis 23: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 25, 2019

Be Sure To Ask For PAUL MACCHI!! Paul was our wonderful salesman! He was kind, respectful and most of all VERY VERY patient!!! We weren't entirely sure what we wanted and test drove s More

by Kerri9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Imperial Chevrolet responded

Dear Kerri9: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 25, 2019

My truck buying experience I would like to give and update on my last review and say that Imperial Chevrolet went above and beyond to make things right. They got in contact with More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
Feb 26, 2019 -

Imperial Chevrolet responded

Dear Carguy: That you for taking the time to write a new review, we really appreciate it. Please do not hesitate to reach out if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 25, 2019

Experience My overall experience with purchasing a vehicle at Imperial Chevrolet was pleasant and informative, The salesman, Dave Capuzziello was very pleasant More

by Loretta,V2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capuzziello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Imperial Chevrolet responded

Dear Loretta,V2019: Thank you for your business and for taking the time to share your kind words about Dave C and your experience at Imperial Chevrolet. Dave and the entire staff here at Imperial truly appreciate. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family friends, colleagues, and acquaintances to us.

February 24, 2019

Car Buying/Trading Made Simple Car buying can be a long stressful process but my recent experience at Imperial will hopefully make you consider choosing Imperial Chevrolet. Excelle More

by AdamJ55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Braga
Feb 25, 2019 -

Imperial Chevrolet responded

Dear Adam55: Thank you for your business and for taking the time to share your kind words about Mirian and your experience at Imperial Chevrolet. Mirian and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 22, 2019

Quick and easy I had the pleasure of buying a Chevy equinox this summer and I couldn’t have been more pleased. I felt like the sales men really pointed me in the rig More

by Carl33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
Feb 25, 2019 -

Imperial Chevrolet responded

Dear Carl33: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 16, 2019

Luis and Omar @ Imperial Chevrolet My wife and I want to share our experience with you. We test drove a couple of trucks. Jean was outstanding. I made appointment to drive a 2018 ram 15 More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Natanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Omar for the $25 gift card for diner!
Feb 18, 2019 -

Imperial Chevrolet responded

Dear Jeff: Thank you for your business and for taking the time to share your kind words about Luis , Jean and Omar and your experience at Imperial Chevrolet. Luis and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 16, 2019

So glad I searched ImperialCherolet.com. I went to the dealership to test drive an SUV that I saw on line. I was greeted by a saleswoman named Mirian. She was very sociable and efficient. Imm More

by Bharps12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Braga
Feb 18, 2019 -

Imperial Chevrolet responded

Dear Bharps12: Thank you for your business and for taking the time to share your kind words about Miriam and your experience at Imperial Chevrolet. Mirian and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 10, 2019

Found my new dealership Paul worked for 3 days getting me into my new vehicle and I couldn't be happier.... he bent over backwards to make this a very easy purchase. I'll be More

by Kfed23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Imperial Chevrolet responded

Dear Kfed23: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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