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Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,307 reviews

January 16, 2019

excellent and professional service Jazz Kelley provided me with excellent and professional service.I was pleased with my purchase and it did not take long time. I recommend Jazz Kelley More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley, Jazz Kelley
Jan 17, 2019 -

Imperial Chevrolet responded

Dear SM: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 13, 2019

My First Car Purchase My dad and I visited Imperial Chevrolet to test drive a couple of specific used Chevy Equinox cars. We were introduced to Paul Macchi as our sales per More

by Fox Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kerr - Finance
Jan 14, 2019 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receie is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 11, 2019

Wonderful Experience This was my first time buying from Imperial Chevrolet and the experience could not have gone better! I am always very hesitant to deal with the typica More

by adge2922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Foley
Jan 11, 2019 -

Imperial Chevrolet responded

Dear adge2922: Thank you for your business and for taking the time to share your kind words about Chris and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 10, 2019

Purchase of 2018 Chevrolet Traverse Premier What a wonderful purchase experience I just completed at Imperial Chevrolet!! After looking for a vehicle for the past year and not quite finding wh More

by Ironman5742
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pepin, Jazz Kelley
Jan 10, 2019 -

Imperial Chevrolet responded

Dear Ironman5742: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 10, 2019

Salesman Paul Macchi was excellent, great customer service! Salesman Paul provided excellent customer assistance, he made sure that I was satisfied with the car I ended up buying. All the staff and management w More

by newcarguy 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Imperial Chevrolet responded

Dear newcarguy2: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 09, 2019

Always a pleasant experience! ive been a customer for well over twenty years im on my fifth truck and I can say I was satisfied with each sale. Always was greeted politely and wit More

by kgraichen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Foley
Jan 10, 2019 -

Imperial Chevrolet responded

Dear Kgraichen: Thank you for your business and for taking the time to share your kind words about Chris and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 07, 2019

Success My husband was looking for a particular truck with particular options. Although the truck was not on the lot at the time of our test drives, our sales More

by newtruck
Recommend Dealer
Yes
Employees Worked With
Christopher Foley
Jan 09, 2019 -

Imperial Chevrolet responded

Dear Success: Thank you for your business and for taking the time to share your kind words about Chris Foley and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

good plac to buy a car Found a truck I liked on their website, went there the next night to see in person. Was waited on after a few minutes and was on a test drive. Loved t More

by guylam1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear guylam1: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

Pleasant Experience Paul helped us find a car that was affordable, comfortable, and suitable for our needs. He was honest about its features and price, answered all of ou More

by LisaSul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear LisaSul: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

Very Satisfied Customer I am a returning customer to Imperial Chevrolet. I purchased a car 3 years ago . I recently purchased another Chevrolet vehicle and was very satisfied More

by jazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear Very Satisfied Customer: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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