Imperial Ford

I was looking for a new car for months but no dealership would work with me about my existing car loan for a trade-in. I went to Mike Peters on a reference from a friend. He got the deal done! I was getting would work with me about my existing car loan for a trade-in. I went to Mike Peters on a reference from a friend. He got the deal done! I was getting frustrated with the back and forth of other car dealerships. But Mike was an excellent salesman and fought to get me to the right price. If you are looking for a great salesman who will go to bat for you while looking for your best interest go to Mike he is the best hands down. More

2014 Explorer Sport had an issue from the factory and Imperial took ownership of the factory defect and resolved my issue. I would like to thank Mike P and Bob F for all their help and support in resol Imperial took ownership of the factory defect and resolved my issue. I would like to thank Mike P and Bob F for all their help and support in resolving my issue. Imperial could have passed the buck to Ford but they did not, they were proactive in making sure I was happy. More

i bought a 2010 ford edge. i had a great sales person dennis leoleis. ( the best sales person i ever had) he gave me a great deal and we are very happy. i will highly recommend dennis and your dealershi dennis leoleis. ( the best sales person i ever had) he gave me a great deal and we are very happy. i will highly recommend dennis and your dealership to all my friends. thank you butch torrey More

From the moment I stepped into the lot, I was blown away by the exceptional service I received from Imperial Ford. Gerard was very friendly, helpful, and knowledgeable in helping me pick out the perfect car by the exceptional service I received from Imperial Ford. Gerard was very friendly, helpful, and knowledgeable in helping me pick out the perfect car. He took the time to show me all of the features and made me feel very comfortable with no high pressure sales. Since my purchase, Gerard and Imperial Ford have gone above and beyond helping me through the car buying process. I will defiantly recommend them in the future. More

My experience with Imperial Ford was fantastic because the salesman, Ron Dulac, was great! He gave us no pressure. He was very knowledgeable about the cars. He was sensitive to our needs and answered a the salesman, Ron Dulac, was great! He gave us no pressure. He was very knowledgeable about the cars. He was sensitive to our needs and answered all our questions. At Imperial Ford, the whole experience, from choosing the used vehicle to actually going through the purchasing/financing was relaxed and understandable. Even the salesmen/saleswomen that we were not dealing with were very nice. We will certainly return and would certainly recommend our friends and family to go to Imperial Sales and specifically look up Ron Dulac! The atmosphere was calm and everyone treated us as family. More

Last weekend my husband and I were greeted by Mike MacDonald who was nothing but friendly and not over the top trying to sell us something. Instead Mike took the time to ask what kind of car we were MacDonald who was nothing but friendly and not over the top trying to sell us something. Instead Mike took the time to ask what kind of car we were interested in and then politely proceeded to show us the location in the lot where the Ford Explorers could be found. Mike listened to what are needs were for a car and then introduced us to Brian Rische, a salesman for Ford. So although Mike was not a salesman for Ford he was kind enough to show us where to go, listen to our needs and then introduce us to another salesman who closed the deal with us. I'm not sure if Mike will reap any benefits from the sale but he should because the one thing my husband and I hate is to be hounded by a salesperson. We don't like to listen to sales pitches we just want an honest person to get us what we want. We sincerely appreciate the professionalism and common courtesy that we received from both Mike and Brian. More

Just purchased a Ford Flex at Imperial! What an experience! Love the graphics, props, themed showrooms! My favorite thing . . . Miss Mendon Diner and the very generous gift cards we received. Thank experience! Love the graphics, props, themed showrooms! My favorite thing . . . Miss Mendon Diner and the very generous gift cards we received. Thank you. I never felt "pressured.” Please continue this sales tactic. A big "thank you" to Sharon [Reed], Aaron [Jacobs] and especially Mike DiMella. By the way, I love my Flex: her name is Nelly! More

After doing what I would consider extensive homework on Ford dealerships I came to the conclusion that based upon my findings Imperial Ford was rated at the top of the list so I thought it worthwhile to vi Ford dealerships I came to the conclusion that based upon my findings Imperial Ford was rated at the top of the list so I thought it worthwhile to visit the dealership. I then began communicating with Santos at Imperial and explained that I was in the market for a Raptor at which point he sent me the vehicles the dealership had to offer. I went to the dealership on a Saturday and was greeted by Mike Peters. I told him why I was there and he immediately took me to the vehicle. He was extremely knowledgeable about the vehicle and given the fact it was not a basic or common vehicle I was very impressed. Back into the dealership(which was the nicest I have ever been in) we worked out a deal for the vehicle. He was very professional, friendly and knowledgeable throughout the first greeting to the closing of the transaction. He was the same the day I came to pick up the vehicle and through everything we talked about I was very proud of how Mike praised the dealership and its owner Kevin and what they as a team stand for. I run my own business and Mike is the kind of employee we all strive for. I will be in the market for a vehicle for my son and you can be sure I will be calling Mike. Sincerely, Chris Pernock More

I recently bought a new truck at Imperial Ford and am so glad I did! I had looked at the same truck elsewhere and received a really great price from them, but given where I live AND the view I already had o glad I did! I had looked at the same truck elsewhere and received a really great price from them, but given where I live AND the view I already had of Imperial (I stop at the gas station every week, love the annual car show they have and the Christmas display done at the owner's home, etc.) I really wanted to buy from them. Mike DiMella and Doug Hood worked SO HARD to match the deal from the other dealership, and in the long run ended up beating it! They went and found me exactly what I was looking for and didn't waste any of my time trying to convince me otherwise (I'll admit I'm pretty particular and stubborn!). Overall, hands down a great experience. I have family members who were impresses as well and when my Dad is ready to trade his truck in I know he'll be headed their way. Oh and the diner on-site was wonderful as well—great food & service! More

Dear Mr. Meehan, I just wanted to let you know Dear Mr. Meehan, I just wanted to let you know that your dealership has to be the best place to buy a vehicle. I went in last weekend and purc Dear Mr. Meehan, I just wanted to let you know that your dealership has to be the best place to buy a vehicle. I went in last weekend and purchased a pickup truck. After a week of driving it, I realized it was the wrong kind of vehicle for me. I went there again today, and salesman Edward Kelly was outstanding. He helped me trade in the truck, and I went home with something much better. Mr. Kelly was very helpful and professional, and I hope you keep him around for a long time. I will definitely be referring your dealership and Mr. Kelly to anyone who is looking for a new or used vehicle. Sincerely, Louis More