Imperial Ford - Service Center

Brought my car in for general service and a bigger problem was found. Thanks to service advisor Paul, I left with full knowledge of the issue and didn't feel taken advantage of! I am so glad I decided problem was found. Thanks to service advisor Paul, I left with full knowledge of the issue and didn't feel taken advantage of! I am so glad I decided to give Imperial another chance! More

Excellent service help at the mechanic end and the service advisor service advisor More

Brought my car in for a sticker and oil change without an appointment and Donny Hanscom had the car in and out in less than 45 minutes. He was also very friendly. appointment and Donny Hanscom had the car in and out in less than 45 minutes. He was also very friendly. More

Brought my car in because of front end noise. Talked to Don Hanscom. He was really friendly and helpful. He told me to leave it and he would see if he could fit me in. Not only did he fit me in, but the ca Don Hanscom. He was really friendly and helpful. He told me to leave it and he would see if he could fit me in. Not only did he fit me in, but the car was fixed that day. He called to keep me updated. Very happy with the service. See Don if you need service done to your car. More

Would recommend service at this dealer. Don was very friendly and knowledgeable. He got me an appointment at the last minute and kept me updated on the progress. He was very friendly and helpful. friendly and knowledgeable. He got me an appointment at the last minute and kept me updated on the progress. He was very friendly and helpful. More

I called for service help ,and he got right back to me pick up my truck and had it fix within24 hours great job mike THANKS RICHARD SMITH pick up my truck and had it fix within24 hours great job mike THANKS RICHARD SMITH More

Very satisfied with the service I received. Great customer service from Donny, very friendly. I had two faulty sensors and Donny made sure that the parts were ordered and that the service was perform customer service from Donny, very friendly. I had two faulty sensors and Donny made sure that the parts were ordered and that the service was performed in a timely manner. Would recommend talking to Donny when bringing your car in for service. More

I brought my car in to be serviced and was greeted by Donald. He was friendly, knowledgeable and didn’t try to sell services to me that I didn’t really need. He gave me a quote and it actually ended up b Donald. He was friendly, knowledgeable and didn’t try to sell services to me that I didn’t really need. He gave me a quote and it actually ended up being less. I appreciated Donald giving me a realistic time that my car would be done. More

I had to bring my 2020 Ford Edge in for an oil change and all I can say is I love this Dealer and their service department! I had Chris Whitner preform my oil change and he went above and beyond that for me. all I can say is I love this Dealer and their service department! I had Chris Whitner preform my oil change and he went above and beyond that for me. He took time to talk to me about updates to my cars system and answered all my questions. He was very professional and I felt at ease. I highly recommend him and the service department at Imperial Ford to anyone looking for a great experience. More