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Imperial Toyota
Milford, MA
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,250 reviews
June 20, 2025
Greatest service, greatest staff! ! So freindly, so helpful! Special super thank you to Curtis Jones!! ! So freindly, so helpful! Special super thank you to Curtis Jones!! More
by janessatyler21
June 19, 2025
Glad I found my new Toyota Dealer! I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offere I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offered complementary transport to/from dealership. Curtis was helpful and answered all my questions.. More
by Ravluvr
Employees Worked With
June 18, 2025
They sold me a 2018 Mazda CX-5 Touring that they claimed was repaired and recently serviced before I took it. O way. They would have seen these issues clearly if it had been looked at. From day 1 I've had n was repaired and recently serviced before I took it. O way. They would have seen these issues clearly if it had been looked at. From day 1 I've had nothing but trouble. Bad engine, bad brakes, bad exhaust, bad SkyActiv system, bad $2k extended warranty, and did not honor the 30 day guarantee to fix. I was told to fix the SkyActiv, I needed to commit fraud with my insurance company. I also was told there was nothing wrong with the brakes, but its still happening. Again, I was told I had to pay $700 out of pocket for the door foam guard. All within the 30 days. This has ruined me financially and mentally. More
by leeannbellegarde
June 16, 2025
To all the representatives & technicians. Thank you for your services & work to be finished in a timely manner Thank you for your services & work to be finished in a timely manner More
by Astral_Rell
June 08, 2025
Easy to work with. Great staff. Efficient. Very satisfied with my time at imperial Toyota and working with Fawad! Great staff. Efficient. Very satisfied with my time at imperial Toyota and working with Fawad! More
by Annika Streeter
Employees Worked With
June 07, 2025
I went in for maintenance. Curtis was friendly and answered all my concerns. Thank you. Curtis was friendly and answered all my concerns. Thank you. More
by addie.alex
Employees Worked With
June 06, 2025
Curtis is a valuable employee helping me in understanding his values to a customer. Will be back again. understanding his values to a customer. Will be back again. More
by fern_aries
Employees Worked With
May 31, 2025
I came in for service on the vehicle I purchased in October. Devin was my service advisor and he was great! My vehicle was done fast and I will definitely be back! October. Devin was my service advisor and he was great! My vehicle was done fast and I will definitely be back! More
by Jennalightfoot007
Employees Worked With
May 29, 2025
Got car on time, good price everything was good and nice and clean, ready for pickup on time. and clean, ready for pickup on time. More
by supreti
Employees Worked With
May 28, 2025
Great working with Imperial when buying our Tahoe. They were very easy to work with and even after purchase when there was an issue with the brakes, they resolved it quickly with no charge. They were very easy to work with and even after purchase when there was an issue with the brakes, they resolved it quickly with no charge. More
by cz10
