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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

February 28, 2023

Gene was a great Service team member I serviced my 16 Camry I was out of there less than an hour thanks gene I look forward to working with you again More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Curtis is always polite and courteous to me over the years of dealing with him he has been great thank you More

by ebenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

I had the pleasure of getting my 15 RAV 4 serviced with Devon at Imperal Toyota. First off this place is clean, organized with a huge easy to use drive, has really good service deals “the quad deal” and a More

by Hunter Schreiber
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Nothing but good things to say. Devin the service writer walked me through the entire process step by step so professionally and detail oriented. The techs did a great job fixing it More

by Victor Sergey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Gene was very great to work with I was out less than an hour thank you for all your help. I look forward to working with you again More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Just had my oil changed and tire rotation completed and I was very happy with the service. Imperial Toyota in Milford, MA was on time and Curtis Jones the service gentleman that checked me in was personable More

by nancyqfiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

They always give great customer service, discuss all prices in advance and comfortable lounge area while you wait. More

by Mrveidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Purchased a new Rav4 recently from Imperial. My salesperson was Amer Hajou. He was up front and honest with everything about the whole process. The vehicle was still in transit when purchased an More

by Neal M
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Great Service, Jarett was quick to assist me with any questions. very professional and courteous. More

by l.bunnell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

Received exceptional service on 2012 Toyota Tundra - Jarett delivered an exceptional experience and explained alternatives for repair that would require additional parts that were not in stock. He helpe More

by Aubcfdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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