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Imperial Toyota

Milford, MA

4.9
1,248 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,248 reviews

January 02, 2023

What a great experience having my oil changed on my 2020 Rav4 - Called in for my appointment - When arriving for my scheduled appointment I was greeted and directed to service advisor, Jarett Viens, who was More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

I went there for a oil change and tire rotation they did that a few recommendation s on my car very friendly and comfortable place people very nice i would recommend them thankyou imperial toyota of milfor More

by domdenisi 1973
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

domdenisi 1973 responded

Thankyou Jarrett viens

December 30, 2022

My name is Donna and I came in today for my second service. I worked with Eugene and he was great and very informative. He advised my vehicle will be done in 30 minutes and it was. Thank you you were More

by DonnaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Great service. Always fast and efficient. Keeps me up to date on all service questions. More

by Larsue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarett Viens
December 17, 2022

While frantically looking for a new car, I was recommending imperial Toyota in Milford! The customer service and management were extremely helpful! Although I did not know exactly what I wanted, t More

by Haley Mathis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emad Sadeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

I purchased my Avalon 2021 last Dec. 2021 & went to IT on Dec 9 for "service" which wa to include tire rotation & other service given. The service was acceptable but have a complaint. W More

by CHASRITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Amer was excellent to deal with and he was very helpful in helping us buying process More

by suvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Amer Hajou was very great to deal with . Very helpful I highly recommend him to family and friends More

by Pariyar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Neto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

I recently brought my car into service and the service advisor was Roger Barron. He thoroughly explained everything that was going to be done to my car and I didn't feel rushed nor was I pressured into a More

by Steve52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Barron
November 24, 2022

The day before thanksgiving I had a flat tire and called imperial Toyota. Jarett ordered the tire for the same day and got me in right before close so I could enjoy my holiday with my new car More

by Pitbull7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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