Inver Grove Toyota

I contacted the dealership through email to begin with to inquire about their inventory of RAV4s. Their were very quick in responding and following up on all of my questions. My husband and I made an appoi inquire about their inventory of RAV4s. Their were very quick in responding and following up on all of my questions. My husband and I made an appointment to come in to test-drive their one available RAV4 with 4WD. Tyler was very helpful and knowledgeable, and wasn't pushy at all. We did all of our negotiating with Tree who was very professional and friendly. Eventually we agreed on a price and bought the car. Tyler was there to make sure we understood everything about the vehicle and answer any other questions we had about servicing, etc. Overall, it was a very painless process and I would highly recommend this dealership. More

Linda was friendly, interested in hearing what we wanted from a car BEFORE she suggested one, did not try to sell us things we did not want, and shared (appropriately) with us a little of who she is, thus h from a car BEFORE she suggested one, did not try to sell us things we did not want, and shared (appropriately) with us a little of who she is, thus humanizing the transaction. We loved the "soft sell" approach. Generally I get a terrible stress stomach ache when we buy a car, but this experience was pretty painless. Thanks, Linda! We are loving our new car, and glad we got a new one vs a used. Wonderful deal, worry free for several years. More

Just wanted to let everyone know what a fantastic experience we had at Inver Grove Toyota-My salesman Kole was extremely knowledgeable about all the makes and models-He was very patient with the proc experience we had at Inver Grove Toyota-My salesman Kole was extremely knowledgeable about all the makes and models-He was very patient with the process and did not pressure us in any way. When we took delivery of the vehicle Kole was very detailed and thorough with the cars features to make sure we understood and could operate them all. Everyone that we had contact with were friendly and receptive to us. Dave in finance was informative and personable. The dealership was clean and well laid out and very comfortable to be in. We also felt the end price of the vehicle we purchased was more than fair so were extremely pleased about that! Overall our experience was great and we highly recommend Inver Grove Toyota to anyone interested in a vehicle. More

Heard very positive dealings with your dealership from our friends. So, we thought we would give you a try. When we arrived we were meet by Kole. What a knowledgeable salesman, he knew every thing our friends. So, we thought we would give you a try. When we arrived we were meet by Kole. What a knowledgeable salesman, he knew every thing we asked about the car we purchased. His knoweledge helped us make the decision to purchase a Yaris when considering other makes easy. What I noticed about Kole was that he made eye contact me, a woman and not just with my husband. That made the deal for me. Over all experience was excellent. Plus the price given was reasonable and fair. More

My wife and I stopped by Luther's Toyota on Wednesday, June 23rd, 2010. We had just come from the Nissan dealer across the street, talking with a sales guy whom I was not impressed with. We had done resea June 23rd, 2010. We had just come from the Nissan dealer across the street, talking with a sales guy whom I was not impressed with. We had done research on the Altima and Camry and told my wife I think we're better off looking a the Camry. We drove into the Luther lot and was met my Wayne Holten, great guy, very professional and opposite of our previous sales guy experience. If your looking for a great car, knowledgeable and no pressure salesman, we recommend requesting a visit with Wayne (Johnny Carson look alike). He found us the car my wife had wanted, at a reasonable price, with a few laughs thrown in. I typically don't like dealing with salesman, but highly recommend seeing Wayne. Straight shooter, honest. We also like the 2009 Camry SE, great vehicle - great experience. John & Jocelyn Will More

Dealing with Lindsay was a GREAT experience. She really worked well with us and tried to give us exactly what we were looking for. She was very welcoming and never once appeared to be getting upset with us worked well with us and tried to give us exactly what we were looking for. She was very welcoming and never once appeared to be getting upset with us. I would highly recommend Lindsay as a sales person when visiting Inver Grove Toyota. More

I had such a good car buying experience at Inver Grove Toyota. From Wayne in sales to the staff in the finance department, it was excellent how they treated me. Wayne even made a special trip to deliver t Toyota. From Wayne in sales to the staff in the finance department, it was excellent how they treated me. Wayne even made a special trip to deliver the car to me. Consider me a very satisfied customer. I've heard that you should never pass on a chance to make a good first impression. That must be their mission statement at Inver Grove Toyota. Thank you More

Having shopped at 4 dealers before coming here I was getting nowhere with trying to trade in my vehicle and getting a new one that would work for me. One other dealer seemed to want to get me on my way getting nowhere with trying to trade in my vehicle and getting a new one that would work for me. One other dealer seemed to want to get me on my way without making much attempt to find me a solution. Inver Grove Toyota from the outset was professional and friendly. You get the feeling these guys know what they are doing from the moment they meet you without a touch of that 'car-sales' feel that you get from most dealers. The salesman ( Wayne ) from 1st talking to him seemed like he was going to find some way to get me a deal that would work for me...almost had the feeling like it was personal with him. And Dan in finance discussed multiple options with clarity and expertise, including high-mileage lease ( which I didnt think was possible ). I ended up getting more than I expected at a fair price and a great price for my trade. I would highly recommend these guys if you need a vehicle...if they cant get you a deal that is attractive to you, I'd bet no one could. As a matter of fact I'd have recommended them even if we couldnt have reached a deal. More

I've purchased 5 cars over my lifetime and by far-and-away, this has been the best car-buying experience either I or my husband has ever had. Mike Althoff was friendly, efficient and professiona far-and-away, this has been the best car-buying experience either I or my husband has ever had. Mike Althoff was friendly, efficient and professional. I received a big smile-producing dollar amount for my 8-year-old trade-in and good advice about how to configure the options I wanted most for my new Prius without paying more than I wanted to--and get options I didn't really care about. Inver Grove did after-market leather and seat heaters and gave me a new Camry loaner to drive. I loved the seat heaters and was tepid about the way the leather was fitting on two head rests, a door and part of a seat. I called Mike and left a message stating my concerns about the leather. He called back the next day and said, if I'm not happy, bring it back and they'd re-do it. I did and it was perfect. Prior to the Prius brake recall, I called Inver Grove's service. It was in the midst of the accelerator recall. I spoke with Steve within a couple of rings of the phone, he listened to my concerns, patiently explained that there currently wasn't a recall, but that what I was experiencing seemed to be related to a software fuction for the anti-lock break and told me that he was documenting my concerns and would send them to Toyota for me. I received an e-mail from Mike Althoff the next day after the Prius recall was announced, stating what the recall entailed and telling me my options for service. I clicked on the link to Inver Grove's Web site, clicked on the service menu (I noticed prices were listed for common services) and was scheduled for my recall work at a day and time convenient for me. I was in-and-out of the service in 40 minutes with a free car wash and flowers to boot. There's been nothing that I haven't really liked about this dealership and I personally visited the manager to let him know that and to congratulate him (this intentional customer care comes from the top down). I've NEVER done that before. More