Inver Grove Toyota

I was very surprised how fast my service was completed! My service only took an hour our less to do an oil change, tire rotaton and doing a comple check on my car's operating parts and systems. They found My service only took an hour our less to do an oil change, tire rotaton and doing a comple check on my car's operating parts and systems. They found and recommended service on a couple of other items that I was not aware that the Toyota had... interior air filter and engine filter. They changed both of those. More

2019 4RNR My first new vehicle purchase in 15 years. My sales person, Lindsay has worked at this dealership for 10 years I believe and made the Purchase of my My first new vehicle purchase in 15 years. My sales person, Lindsay has worked at this dealership for 10 years I believe and made the Purchase of my new 2019 4RNR stress and hassle free.I highly recommend her as a sales person! My only experience at this dealership so far has been a new vehicle purchase. I plan on having my new Toyota serviced at this dealership. I hope the service experience will be as good as my purchase experience. More

Service I brought my Rav4 in to be checked before I leave for Florida. the personnel in the service dept were exceptionally professional and courteous. they I brought my Rav4 in to be checked before I leave for Florida. the personnel in the service dept were exceptionally professional and courteous. they found my battery needed to be replaced and did so . every thing was explained to me before it was completed. Deann Modrynski made my day by his professionalism, THANK YOU TOYOTA! Jan Barton More

6 month service Because they explained what they were going to do and they said it was going to be about an hour, The hour went by very fast,As I had some popcorn an Because they explained what they were going to do and they said it was going to be about an hour, The hour went by very fast,As I had some popcorn and went on my phone. Everyone was friendly. They gave me a paper which told what they did and I filed it.It was a pleasant experience!; More

Great job Toyota Chuck was very friendly and answered all our questions. Got the payment to where we needed it in the business office. Every step of the way was fantas Chuck was very friendly and answered all our questions. Got the payment to where we needed it in the business office. Every step of the way was fantastic I would send friends and family to go see Chuck at Inver Grove Toyota. My daughter is extremely happy with her new car. Thanks Toyota More

Big mistake The service center took out the two car seats in my vehicle for what needed to be done. No one told me that I should take out the seats. I am not the The service center took out the two car seats in my vehicle for what needed to be done. No one told me that I should take out the seats. I am not the expert, so if the seats were in the way, I should have been informed. After service was completed, I was given my summary paperwork and my keys. Nothing on that summary nor did the person who gave my keys told me anything about my car seats being taken out. You make a big show of telling me when I don’t have toyota floor mats, but undo my car seats, put them in the same spots I keep them in making me think all is fine and say NOTHING about you having taken them out. Absolutely ridiculous! I’ve been a customer since 2015, but now, if I can’t trust you to communicate something as important as this, I sure don’t think I can trust anything else you have to say about my vehicle. More

very nice and easy to work with As always the service department was very easy to work with. They had my car in and out quickly and called me about other stuff that needed to be don As always the service department was very easy to work with. They had my car in and out quickly and called me about other stuff that needed to be done. I really appreciate how they work with me. More

Great Service I needed new tires and received great service and tires at a great price. I was in and out in the time that was promised. I needed new tires and received great service and tires at a great price. I was in and out in the time that was promised. More

Oil change & tire rotation Quick service with a nice waiting room and they always deliver quality! I appreciate them keeping our time there short, especially when making an appo Quick service with a nice waiting room and they always deliver quality! I appreciate them keeping our time there short, especially when making an appointment. More

Supremely satisfied with superb buying experience While I have been a customer of this dealership for several years and have always encountered friendly and competent service staff, this was my first While I have been a customer of this dealership for several years and have always encountered friendly and competent service staff, this was my first buying experience. Chuck Paciorek was my sales rep. His friendliness, knowledge, and competence made the sale an enjoyable experience. He was very accommodating in helping me find the kind of vehicle I was seeking and he was very thorough in explaining the features and functions, and also with handling my requests for added protections and accessories to be performed by the service department. Overall, I was very pleased with the other staff who made contact with me while purchasing this vehicle even though I don’t remember everyone’s name. More