Inver Grove Toyota

Painless service Brought the car in for a recall, I was greeted quickly and the car was take straight to the service area. I appreciated the extra attention regarding Brought the car in for a recall, I was greeted quickly and the car was take straight to the service area. I appreciated the extra attention regarding a light I was noticing... it was looked at and taken car of as well as the planned service. It didn't take as long as I thought it would so that was a nice bonus too. More

In and out without costing me anything I got an appointment that was in the evening, but on the same day I called. That was unexpected. Taking a later appt. I knew it would possibly take I got an appointment that was in the evening, but on the same day I called. That was unexpected. Taking a later appt. I knew it would possibly take longer (things get behind, I get that), but I was in no rush. I was really only in for a tire rotation and to check everything out. The service guy (Scott) was awesome. He did a little bit of other service for me but didn't charge me because it took so long to get my car completed. I didn't expect that, but it showed me that he respected me as a person and my time and I really appreciated that. I was also able to talk to Darin Wald about possibly buying an additional car in the near future. More

Thanks Just another day of great service! Took a bit long but it was the kind of work and service I have come to expect! Thanks Just another day of great service! Took a bit long but it was the kind of work and service I have come to expect! Thanks More

Darin Wald is wonderful. We ended up working with Darin twice in a short period of time due to an accident. Both experiences were great and he made the process easy. We ended up working with Darin twice in a short period of time due to an accident. Both experiences were great and he made the process easy. More

Fast, friendly service. I needed new brakes, even thought I went in for a routine maintenance. They were done in less than an hour. Everything went well and I was very sati I needed new brakes, even thought I went in for a routine maintenance. They were done in less than an hour. Everything went well and I was very satisfied. More

Service Mike was great. He kept me well informed. I also appreciated his positive attitude. It was helpful to be able to have a loaner vehicle. Mike was great. He kept me well informed. I also appreciated his positive attitude. It was helpful to be able to have a loaner vehicle. More

Megan Yang is Excellent! When I arrived at the service bay I began walking to a sales desk. I was immediately told by a female sales person behind a desk, "Sir, stay by your When I arrived at the service bay I began walking to a sales desk. I was immediately told by a female sales person behind a desk, "Sir, stay by your car, someone will come." I was not greeted, I was not acknowledged or smiled at and I am not a "sir," I have been coming to Inver Grove Toyota for many, many years and I have not ever been treated like this before. I was contemplating leaving when Megan arrived with a big smile and a helpful attitude. She informed me that a coolant service was recommended, I told her I had left my coupon at home, she told me she would help me with that. I think if not for Megan, I would have left. I am still troubled by how I was addressed. **The friendliness rating below is NOT reflective of Megan, it is related to my initial encounter. More

Patrick great job! Five stars for Patrick Yang and the nice job he did servicing my car. Thank you for explaining what needed to be done on the car and for being so ple Five stars for Patrick Yang and the nice job he did servicing my car. Thank you for explaining what needed to be done on the car and for being so pleasant. More

Relaxed and friendly Our car experiences have been very high pressure and unpleasant. Working with a Darin was very relaxed. We were able to get what we wanted without fe Our car experiences have been very high pressure and unpleasant. Working with a Darin was very relaxed. We were able to get what we wanted without feeling pressured to pay more than we had planned. We liked working with Darin so much we came back the next week because we needed a new car for my husband! Both experiences were equally friendly and enjoyable. We are so happy with the vehicles we purchased. More

Professional, helping above and beyond Staff greets you is always friendly and professional. This visit was no exception. Simple oil change done. Warned me about upcoming maintenance needed Staff greets you is always friendly and professional. This visit was no exception. Simple oil change done. Warned me about upcoming maintenance needed, and performed in a timely manner. Had a side request to investigate front right tire leaking air. Nail found and patched all under warrenty they informed me before I knew what problem really was. On drive home heard loud flapping sounds coming from tire, worried turned around back to dealer. They were literally closing, about to leave. While speaking with same great service woman on options one of the mechanics leaving for the night overheard, and did a quick 1-2 minute inspection and found and solved the simple problem. It was a former car condition on undercarriage that simply came loose. Put me at ease! Thank you! Above and beyond service. More