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Ira Lexus Danvers

Danvers, MA

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Employees
Reviews
Vehicles
4.8
675 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 675 reviews

October 21, 2023

On time appointment. Wait time for service as estimated. Excellent and quiet waiting room with comfortable chairs and side room for desk work. Plentiful snacks and bevera More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Diangelis,Service Dept.
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Oct 24, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Helpful
October 20, 2023

Excellent people committed to getting a deal done without a lot of drama. Made the process easy despite the challenge of sourcing the car that I was looking for. More

by vagrantmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Williams
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Oct 21, 2023 -

Ira Lexus Danvers responded

It's great to hear that Ira Lexus of Danvers' team is committed to making the car-buying process easy and efficient for you. Sourcing the specific car you were looking for can be a challenge, but our dedication to getting the deal done without unnecessary drama is a valuable aspect of your experience. We are appreciative of your positive comments. Thank you for sharing your experience!

Helpful
October 18, 2023

Very professional service Dept. Always accommodating, waiting room clean, comfortable with snacks available. All in all pleased. More

by Windsway50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Oct 20, 2023 -

Ira Lexus Danvers responded

We're delighted to hear that you had a positive experience with our service department. Your satisfaction is our priority, and we appreciate your kind words. We're here to help!

Helpful
October 18, 2023

The service at Lexus dealership is nothing less than a gold standard. I highly recommend them as the professionalism is top notch. More

by Ddelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Tom Middleton
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Oct 19, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a gold standard experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 18, 2023

My visit to IRA Lexus was very satisfying. My service advisor Brendan Deangelis was professional at his job and explained everything to me that was done to my Lexus.He made my visit a pleasant More

by chrisaucone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
Oct 19, 2023 -

Ira Lexus Danvers responded

We are delighted to hear that your visit to IRA Lexus of Danvers was so satisfying! It's great to know that Brendan, your service advisor, was professional and took the time to explain everything about the service to you. A pleasant experience is always appreciated when it comes to vehicle service. Enjoy your Lexus, and safe travels!

Helpful
October 18, 2023

Service was prompt and no overselling. And I was notified the result of the inspection by text. The waiting room is comfortable and had good drinks and snacks for my kids to wait without a More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
Oct 20, 2023 -

Ira Lexus Danvers responded

It's great to hear that you had a prompt and transparent service experience without any upselling. The convenience of receiving updates via text and having a comfortable waiting room with refreshments certainly adds to a positive experience. Your feedback is much appreciated!

Helpful
October 17, 2023

I rate the Ira Lexus dealership and service department very highly because it has excellent diagnostic and world class service delivery and customer support center. More

by donregisozalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Oct 19, 2023 -

Ira Lexus Danvers responded

We greatly appreciate your high rating and kind words for Ira Lexus of Danvers and our service department. Providing excellent diagnostic capabilities and world-class service delivery is a top priority for us, as is offering exceptional customer support. Your satisfaction is our goal, and we look forward to continuing to provide you with top-notch service and support. Thank you for your positive feedback!

Helpful
October 16, 2023

Dennis is alway a pleasure to work with. He is Knowledgeable and professional. Will continue to work with him in the future. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P
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Oct 17, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words about Dennis! We're delighted to hear that he's always a pleasure to work with and that you find him knowledgeable and professional. Your continued partnership and trust are highly appreciated. We're here to provide exceptional service and support, and we look forward to working with you in the future. Thank you for choosing us!

Helpful
October 16, 2023

Jennifer Perry and Tom were very professional. They were very helpful during this unexpected event. More

by BMurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer perry
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Oct 17, 2023 -

Ira Lexus Danvers responded

It's great to hear that Jennifer and Tom provided you with professional and helpful service during your unexpected event. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 14, 2023

Excellent service, helpful staff, great waiting room. I’m always satisfied when I bring my car in for service. More

by Cottingfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Oct 17, 2023 -

Ira Lexus Danvers responded

We greatly appreciate your feedback! It's wonderful to hear that you consistently receive excellent service, find the staff helpful, and enjoy the great waiting room. Your satisfaction is important to us, and we're here to provide you with excellent service for all your future needs. Thank you for choosing us!

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