Ira Toyota of Danvers

Great service provided by Steven Mahan. Described issues and was communicative on the progress and requirements. Described issues and was communicative on the progress and requirements. More

The customer service was superb thanks to Mr Pendleton Alexander who helped with much speed and willingness, Jaxton. Pendleton Alexander who helped with much speed and willingness, Jaxton. More

My service appt. Went off without a hitch. They have a comfortable waiting room with multiple TV's and solid Internet. Service was completed within stated time. All g Went off without a hitch. They have a comfortable waiting room with multiple TV's and solid Internet. Service was completed within stated time. All good! More

I had a great experience purchasing my new used car. This was the first time I decided to finance a car. I was informed on everything I needed to know and felt 100% sure when I finally chose my 2020 Rav This was the first time I decided to finance a car. I was informed on everything I needed to know and felt 100% sure when I finally chose my 2020 Rav 4. Thanks to Rich Swanson and Jen from finance for taking the time to help through this enjoyable process that ended with a car I love! More

You guys got me. $9.95 oil change special that’s lead to $1600 in work on my 2018 Sequoia that has 50K miles. Took the invoice to Sullivan Tire and the identical work $9.95 oil change special that’s lead to $1600 in work on my 2018 Sequoia that has 50K miles. Took the invoice to Sullivan Tire and the identical work would have been under $900 bucks. This is why I dont go to a dealership for service work after the warranty has expired. Shame on me, but pretty smart on IRA's part. I got a personal call for the $9.95 special, as I am pretty sure they run a report on clients that have vehicles that may require additional service (I didn't get a call regarding our other Toyota). Never again. UPDATE- I was at a friend’s house last night who got the same $9.95 oil change special. Had his service this week and was inundated with potential up charges, one was the need to replace his windshield wipers which he had actually just replaced the week before. IRA Toyota STOP with the deceptive advertising. No one is getting a $9.95 oil change, no one. The key word here is upsell. More

Once again we had a great experience dealing with Aiman Varoqua purchasing our Sequoia. This is our second time dealing with Aiman and we will only deal with him. He is very professional, personable and Varoqua purchasing our Sequoia. This is our second time dealing with Aiman and we will only deal with him. He is very professional, personable and he does not give you the run around like other salesmen do. He can get the sale done quickly and he makes sure to get back to you in a very timely manner through the process. Thank you Aiman. More

Good. Far travel from my location. If they were closer it would work. Thank you. Far travel from my location. If they were closer it would work. Thank you. More

2 visits before they tell me the truck is sold. Anything to get you in the door. Anything to sell you something. All BS Anything to get you in the door. Anything to sell you something. All BS More

Horrible experience with Sales. Wouldn't recommend them at all and will shop anywhere but there. Wouldn't recommend them at all and will shop anywhere but there. More

Good for service. I worked with Matt B today and he was great. I always have my service here for my car. I worked with Matt B today and he was great. I always have my service here for my car. More