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Ira Toyota of Manchester

Manchester, NH

4.5
1,833 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 1,833 reviews

September 27, 2023

I waited over 3 hours for my car. I told them I was leaving and 10 minutes after I left the car was ready More

by lindaandjimgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Palumbo
Sep 29, 2023 -

Ira Toyota of Manchester responded

Thank you for your feedback about the long wait, lack of communication, and inconvenience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? John McCarthy General Manager jmccarthy@Group1Auto.com

September 26, 2023

I purchased a 2013 Jeep at Ira in Manchester NH in 8/2021. Fortunately I purchased the extended warranty. I have had to replace brakes that didn’t pass inspection, shocks, rear axle, TOTAL ENGINE REPL More

by mgolfnuts
Recommend Dealer
No
Employees Worked With
John Palumbo
September 25, 2023

Muamer Durakovic helped me a lot with finding a good car at a good price. I could not decide right away, and he was very patient and always had time to assist, even when occupied by other customers. Very pr More

by Monika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Ira Toyota of Manchester responded

That's fantastic to hear! We're so glad that you had a good experience and were able to choose what works best for you. Thank you for your review! Congratulations on your new vehicle!

September 24, 2023

Johnny Urena was a pleasure to deal with. I appreciated his help and he was great at following up and returning my calls/emails. Thank you! More

by 238halcyon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Plansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Urena
Sep 26, 2023 -

Ira Toyota of Manchester responded

We are thrilled that Johnny provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 19, 2023

Bryan from the service department is the absolute best! He is so friendly and honest. The individuals who work to schedule the appointments are also incredible individuals with amazing customer service. More

by JBeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 23, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Brian provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

Excellent experience motivation people person excellent staff,I love the way the staff approach the customer More

by Rv495859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ira Toyota of Manchester responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 16, 2023

I had a flat tire on 93 about 20 miles from home, not far from Toyota Manchester. Though very busy, Mr. B. Bell was sympathetic and took action. I am 84 and always fear a car problem on the road. I can’t tha More

by Blunun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
Sep 23, 2023 -

Ira Toyota of Manchester responded

We're so happy we were able to help you out!

September 14, 2023

Johnny Urena was super helpful and got everything taken care of quickly! I would definitely recommend Johnny and Manchester Toyota. More

by swest
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Urena
Sep 21, 2023 -

Ira Toyota of Manchester responded

We are glad to hear that Johnny provided you with super helpful service and quickly resolved your concerns. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

My 5,000 mile maintenance went very smoothly, and the dealer also did my annual inspection. I was very pleased with the service. More

by Jim Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 21, 2023 -

Ira Toyota of Manchester responded

We are delighted to hear that your 5,000-mile maintenance and annual inspection went smoothly and that you were very pleased with the service provided by us. We appreciate your business and look forward to serving you again in the future!

September 12, 2023

I have all my service done here. They are friendly, never try to "upsell," are good at explaining issues, and are honest about what needs to be done now vs. what can wait, which I re More

by mnunley82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 24, 2023 -

Ira Toyota of Manchester responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

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