" poor service at the Ford dealership I purchased my car"
- Jeanne Pac 2018
I called Irwin for problems I was having that another dealership that I had purchased my car from did/could not correct. Nick took the call listened, made an appointment and took care of each issue, documented work, and sat with me to ensure the phone/voice, window, etc. was functioning and ensured me Ford products/service is reliability. Due to Nicks follow through and professionalism I am now a customer of Irwin Lincoln.
Jeanne thank you so much for the positive feedback and Welcome to the Irwin Family. Customer safety is of paramount concern to us and we do our best to listen and provide the best service to each and every customer. We are glad to hear that Nick provided top notch service and we look forward to seeing you again in the future. If there is anything you need in the interim, please feel free to give us a call. Best- Carlos Sousa, General Manager