Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
110 Reviews of Island Toyota - Service Center
Sort by
February 27, 2022
Cecillia is Courteous, Knowledgeable, Personable & Professional .She has been my service advisor for over 15 years . Island Toyota wouldn’t be the same without her. Professional .She has been my service advisor for over 15 years . Island Toyota wouldn’t be the same without her. More
by Dblv51
Employees Worked With
Helpful February 27, 2022
Cecelia is a professional Provides excellent customer service and is the reason I have stayed with Toyota for my service and I bought my last 2 Toyotas👍🏼 keep up the good work service and is the reason I have stayed with Toyota for my service and I bought my last 2 Toyotas👍🏼 keep up the good work More
by Mesmithsi
February 26, 2022
I've been a repeat customer at Island Toyota for many years. Dealt with the previous owner... Customer service by Cecilia Sterlacci is the reason is go back. Cecilia S. is the extremely helpful and resp years. Dealt with the previous owner... Customer service by Cecilia Sterlacci is the reason is go back. Cecilia S. is the extremely helpful and respond in timely manner. Keep up the great work and continue as you do! More
by StatenIslandEats
Employees Worked With
February 25, 2022
I have been a customer for over 20 yrs. The service is always q Cecelia goes over every detail and makes sure you understand everything before the conversation is completed. She noti The service is always q Cecelia goes over every detail and makes sure you understand everything before the conversation is completed. She notifies you of every update, and when inspections or work must be done before the expiration date. Chuckie then comes to you and asks reasons and what the problems or reasons you are bringing in your car. He listens to your explanation of smells hesitations noises. He then goes to check on your reasons, comes back, and confirms. If he finds anything else, he explains and lets you know what else should be done. While you are waiting, Cecilia makes a u re you are OK. TV coffee bagels magazines and snacks are available. Chuckie will also check back with you while he's working on your car. When finished, your car is cleaned and hosed off and all protective mats are removed.. More
by gracegenco
Employees Worked With
February 25, 2022
FANTASTIC! ! I always bring my car to Toyota for all my car issues. My service advisors Cecillia and James are there for me. They are always very helpful and kno ! I always bring my car to Toyota for all my car issues. My service advisors Cecillia and James are there for me. They are always very helpful and knowledgeable they explain everything to me and I trust them 100% with my cars.Chuck my mechanic is awesome he takes care of all my car concerns and I feel comfortable and safe driving my car. Service is made very easy and stress free. I wouldn’t take my car anywhere . Love you guys !!! More
by Moestoy03
February 24, 2022
This is my 2nd Toyota that i bring for service. Would not go anywhere else. And Cecilia takes care of me - speeds me out in the morning when im on my way to work & now that im retired she still giv Would not go anywhere else. And Cecilia takes care of me - speeds me out in the morning when im on my way to work & now that im retired she still gives me the best service!! Shes an absolute gem. More
by Judypisces
Employees Worked With
February 24, 2022
I have owned a Toyota since 2008 and don’t remember a time I have worked with anyone other than Celia. She is the only service advisor I will work with. Her knowledge and integrity is beyond compare an time I have worked with anyone other than Celia. She is the only service advisor I will work with. Her knowledge and integrity is beyond compare and her service Is uncompromised. She is the reason I keep returning to this service center. More
by VBV RAV
Employees Worked With
February 24, 2022
Always a pleasure working with cecilia! Never a problem or misunderstanding, would recommend to anyone. Any question i have she always helps with any needs 👍🏼 Never a problem or misunderstanding, would recommend to anyone. Any question i have she always helps with any needs 👍🏼 More
by Bambino
Employees Worked With
February 24, 2022
Cecilia the service manager is outstanding ! We bring our Toyota and Subaru in for service and can always count on her to explain what needs to be done and why. We bring our Toyota and Subaru in for service and can always count on her to explain what needs to be done and why. Chuck the mechanic does a nice job too. More
by Marc.leichter
Employees Worked With
February 24, 2022
Always a pleasure to work with Cecilia - she is knowledgeable and explains service required in detail. I trust her completely and would only bring my Toyota and Subaru to her for repair. I cannot r knowledgeable and explains service required in detail. I trust her completely and would only bring my Toyota and Subaru to her for repair. I cannot recommend her more highly. More
by mamalele
Employees Worked With
