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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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August 05, 2021

Very reliable and realistic time frames, very helpful , Matt was so well spoken and knowledgeable, he made us feel safe to leave our car in his care. More

by lusanab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt teeter
Aug 06, 2021 -

Isringhausen Imports responded

Thanks for the great review and your business!

August 04, 2021

Always very friendly and helpful. They explain what repairs are needed, and what will be coming up in future. Great to work with each time. More

by sghofing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt,
Aug 06, 2021 -

Isringhausen Imports responded

Thanks! We're car lovers, too, and want to ensure you can enjoy your vehicle for many years to come.

August 01, 2021

Very good response time for service calls and reaction to immediate problems: ex: Stalled vehicles- all around good customer service ! Good local reputation and owners support our community ! More

by rjsabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl , Brandon
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the review. Glad to hear you had a positive service experience.

August 01, 2021

Always timely and courteous service. I always get right in and completed quickly and right back out without delay! Everything is clearly explained before, during and after service More

by Mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 02, 2021 -

Isringhausen Imports responded

Thanks, Mick! We want our service to match the quality of the vehicles we sell: the best.

August 01, 2021

Everyone is very friendly and polite. They are helpful and efficient. They do excellent work on my BMW. Everything is very clean. I feel comfortable going there. Matt Teeter is very nice to me. More

by SANDRABECK112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter. I don't know who serviced my car.
Aug 02, 2021 -

Isringhausen Imports responded

Thanks, Sandra. We try to make servicing your vehicle as pleasant as possible.

July 31, 2021

Always provides courteous and professional service. My questions are always answered and staff goes above and beyond to make sure I am satisfied. I actually enjoy getting my car serviced. They make a rea More

by gldst4lif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the great review! We strive to make servicing your vehicle as pleasant as possible.

July 31, 2021

Everything was great except This survey has my husband’s name on it instead of mine. I thought I had this corrected at my first service visit. Please change all communications to my name… Linda Daniels. More

by LDANIELS455
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember except Charlie. He is always helpful.
July 31, 2021

Very willing to work me in around my schedule, kept me well updated on progress. Liked that they washed the car before returning it to me. More

by RICH.KLAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the great review, Rich! We aim to please.

July 31, 2021

It is always a pleasure to have my car serviced. Staff is exceptionally helpful and friendly. Flexibility is so appreciated. Isringhausen keeps its customers happy! More

by SARARFREDERICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the great review, Sara! We appreciate it.

July 31, 2021

Excellent service! For many, many years I have had our now vintage Mercedes serviced at Isringhausen Imports. Love their new video detail as well of the service visit. More

by REDESIGNINGFUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Jason
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the positive review and your continued business!

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