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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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July 30, 2021

Everyone was so helpful and it was an overall amazing experience! My car felt like a brand new car after service! Thank you so much! More

by lacclark5419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 30, 2021 -

Isringhausen Imports responded

Thank you! As car lovers, we understand the importance of keeping your vehicle in good working order.

July 30, 2021

Easy scheduling with prompt service. As always, a very clean facility. Nice and helpful employees. In addition to the scheduled service, some recall issues were noted and they were taken care of at the sa More

by RSMITH943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 30, 2021 -

Isringhausen Imports responded

Thanks for the positive review. You touched on an important subject: recalls. Our factory-trained techs are always on the lookout for recalls to keep your vehicle safe and in good working order.

July 30, 2021

Scheduling was very easy. They explained what they did and what would be needed in the future. It seems as though it is a little on the expensive side. More

by SHARONTHOMAS0604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 30, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.

July 29, 2021

Great service. Had oil change. They always use the best synthetic oil on my Jeep. Got my tires checked. Got a new plate cover on the front. More

by jjfinch3457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2021 -

Isringhausen Imports responded

Thanks! We love servicing all makes and models!

July 29, 2021

Service was great, Quality service from a quality facility. Tires were put on and was out quickly. Good people, that do good work for a decent price. More

by jh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 29, 2021 -

Isringhausen Imports responded

Thank you! We strive to make servicing your vehicle as painless as possible.

July 29, 2021

Very thorough, quick and high quality service. Service was done sooner than expected and the video review of the car by technician was a great innovation. A pleasure to do business with you. More

by LOUB773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 29, 2021 -

Isringhausen Imports responded

Thanks, Lou. Glad to hear you liked the service video. They're a relatively new addition for us.

July 29, 2021

I am grateful that when I need a service on my cars, I can rely on you to do it correctly, always upbeat and gracious, thank you all, especially Jeremy. You rock man! More

by EMYINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 30, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business!

July 29, 2021

As usual, service was a good experience. Matt did a great, professional job! Gave me a detailed explanation of future service needs to consider doing. More

by mebartscht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
Jul 30, 2021 -

Isringhausen Imports responded

Thanks! We try to make servicing your vehicle as painless as possible.

July 28, 2021

Was excellent service and details to every need - They never fail to be there for us when we need to get in for service. Thank you as always- More

by PGREENE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 29, 2021 -

Isringhausen Imports responded

Thanks! We try to earn our customers' business every day.

July 28, 2021

Very impressive operation. Service area very clean and bright. Service tech knowledgeable and efficient. Received video within 2 hours. All work completed quickly. First class. More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Mott
Jul 29, 2021 -

Isringhausen Imports responded

Thanks, Tom. We want our service to rival the quality of the vehicles we sell.