J.L. Freed Honda

Starting with the internet sales person, receptionist at the front desk and our salesman the process of buying the car was enjoyable. I normally hate the experience but this time with JL Freed I felt. T the front desk and our salesman the process of buying the car was enjoyable. I normally hate the experience but this time with JL Freed I felt. Thank you. More

Larry helped me out from the 1st phone call I made to him about purchasing a Honda. At first I was looking at a used Honda, and he helped me out making that decission. I called back the next day and the one about purchasing a Honda. At first I was looking at a used Honda, and he helped me out making that decission. I called back the next day and the one I wanted was sold that night. Called him back and found a New one from another dealer. He went out of is way to help me get the one I wanted. I was very happy that he even came down in price for me and got the SUV that wanted. He showed me everything about the new SUV and how it worked. He was very informative and knew how that vechile worked. Not only was he a salesman, but very personable and friendly...not pushy at all! I would highly recommend him to anyone who wants to buy a new Honda or a used one! The company should be very proud to have him work for them. There isn't too many people that would go out of their way to please a customer. Happy New Owner of a Honda CRV..Deanna Weidler More

My wife and I were very impressed with Pat Colucci! He is an honest, forthright, experienced man who will guide you well. I'm sorry that we're not buying a car from Pat, because we're buying a non-Honda. I e an honest, forthright, experienced man who will guide you well. I'm sorry that we're not buying a car from Pat, because we're buying a non-Honda. I experienced this dealership years ago with my Honda accord, and their service was very good. I recommend this man and this dealer to any Honda shoppers. More

Our experience with J.L. Freed Honda was as pleasurable as our first time some 12 years ago. Not only has Freed created a new location and facility but they have created an environment where the client fee as our first time some 12 years ago. Not only has Freed created a new location and facility but they have created an environment where the client feels first. We were impressed by the facility and the service in purchasing our new 2012 Honda Odyssey. More

Pat was polite and helpful throughout the selection and purchase of our new automobile. He quickly set our family up with a test drive and then met my needs the next day when I came to make the purchase. O purchase of our new automobile. He quickly set our family up with a test drive and then met my needs the next day when I came to make the purchase. Our negotiations were straight-forward and polite. When Pat and the sales manager finished their business with me, they sent me to a finance manager who was prompt and courteous. There was little pressure to buy add-ons or extra coverage, which I appreciated. The dealership also worked with me to secure a reasonable price for my trade-in. In short, everyone at the dealership worked to treat me fairly and promptly. I also want to note that that, while remaining polite, Pat and the rest of the team really hustled to make the transaction work. It was a busy afternoon and I had an appointment that evening. They still had no problems readying the car from their inventory for me to be on time. More

WHAT A DIFFERENCE J.L. FREED CAN MAKE!!!!!!!!!!!!!!!!!!!!!!! When I began my internet car search - I found a wonderful car at a dealership in Massachusetts. I live in Getteysbu MAKE!!!!!!!!!!!!!!!!!!!!!!! When I began my internet car search - I found a wonderful car at a dealership in Massachusetts. I live in Getteysburg, PA so it was my first experience conducting business with a long-distance dealership. In ernest I FedEx'd a "Good Faith Deposit" to hold the vehicle until I was able to drive to Massachusetts to inspect and purchase the vehicle. One week prior to driving 8 hours to purchase the car I received a call from the dealership stating they had sold my car. I was shocked and very angry over this. The dealership also took two weeks to return my deposit despite calls and e-mails requesting prompt attention. Needless to say after that horrible experience I was very skeptical of doing business with ANY car salesmen or dealership that was not in my back yard. After some time I began a NEW search for a different type of car. Once again I found the perfect one for me LUCKILY this time at J.L. Freed! I called as the dealership was closing on a Saturday afternoon and had the pleasure of speaking with Jeff Palmer. I informed Jeff of my previous experience with the "long-distance" dealership. Jeff immediately put my mind at ease, assuring me that J.L. Freed had a great reputation and would NEVER treat a client the way I had been treated by the dealership in Massachusetts. I agreed to send Jeff another "Good Faith Deposit" on the used 2011 Ford Escape listed for sale. I was 3 hours away and could not arrive to see the car until the following weekend. When my husband and I arrived at J.L. Freed, Jeff greated us with a warm smile and a handshake. The Escape was MORE lovely than I expected - she was absolutely in the pristine condition Jeff had described. The business/paperwork transaction was smooth and stress free. Tim was wonderful in finance. As Jeff had promised me - I left with a wonderful new "used" car and he single-handedly restored my faith in car salesmen and car dealerships as well. I want to thank Jeff Palmer personally and J.L. Freed for making the purchase of my car a wonderful, stress-free experience. THANKS AGAIN JEFF - you are an asset to the dealership!!!! More

My wife and I traded in our 2008 Cadillac SRX for a 2012 civic. We were blown away by the customer service we received from Dave Netz our salesman and Tim in the financing department. There was absolutely n civic. We were blown away by the customer service we received from Dave Netz our salesman and Tim in the financing department. There was absolutely no pressure and everyone was very patient and kind. Dave came in on his day off to help us get in our new car. We thought we would be sacrificing the luxury of our cadillac for the fuel economy of a civic but nothing could be further from the truth. We LOVE our civic and J.L. Freed Honda. I had no idea how friendly a dealership could be based on my previous experiences with dealerships. They explained all of our options very clearly. I highly recommend Dave Netz, Tim, J.L. Freed Honda and the Honda Civic. I'll never shop anywhere else for a new car. Thanx Guys! Jim & Deb Riffel More

Great experience buying a car - Larry is terrific in answering questions and making things very easy! The dealership is immaculate (including the service area) and EVERYBODY smiled and helped out- rega answering questions and making things very easy! The dealership is immaculate (including the service area) and EVERYBODY smiled and helped out- regardless of whose sale it was. Impressive! More

Pat is such a pleasure to work with as is Tim in the finance department. I won't go to another dealership, unless of course Pat leaves Freed. finance department. I won't go to another dealership, unless of course Pat leaves Freed. More

Gef Smith was the perfect salesman for the purchase of our new car. He gave us a quote online and we followed up with him in person at the dealership. He was not pushy and not at all condescending....wh our new car. He gave us a quote online and we followed up with him in person at the dealership. He was not pushy and not at all condescending....which we have experienced at other dealers. He knew that it had been many years since we purchased a new car and made the experience fun. He was very accommodating to all of our quirky requests (which exact vin number car we waned and please park it in a certain spot until we pick up, etc.) After this experience, I felt like not only did a get a great new car, we found a person that we could come back to and also send our friends to. He is a great asset to your organization! More