Jack Kain Ford Inc.

Worked with me to set an appointment, when I arrived, they were ready for my vehicle, completed service on my vehicle within the time they estimated. Felt very appreciated and when completed reviewed ser they were ready for my vehicle, completed service on my vehicle within the time they estimated. Felt very appreciated and when completed reviewed services in detail. More

I have taken my diesel truck there several times. It would not start so I had to have it towed there. After having it several days they called and said they would not work on it because of modificati It would not start so I had to have it towed there. After having it several days they called and said they would not work on it because of modifications on it. The modifications were on it each before when they saw it. I had to have it towed to another mechanic. The modifications had nothing to do with the current problem. More

5 Vehicle serviced well great communications during service. Traded vehicle in on truck the same day. service. Traded vehicle in on truck the same day. More

Everything on my truck got completed in a timely fashion. Had great communication with the service personnel. Had great communication with the service personnel. More

Tried to fix car but could not make diagnosis. Not exactly sure why. I was hoping to get problem corrected. Not exactly sure why. I was hoping to get problem corrected. More

Kaitlyn was very friendly and helpful during my service appointment for a recall. She made me feel welcomed and appreciated. appointment for a recall. She made me feel welcomed and appreciated. More

Worked hard to get me in the vehicle I wanted,friendly people,cody and mr.kane were helpful,courteous and no pressure.i would definitely give them my business again people,cody and mr.kane were helpful,courteous and no pressure.i would definitely give them my business again More

Prompt and courteous service from all service advisors, Pickup and delivery service is very convenient. Pickup and delivery service is very convenient. More

The service technician was very careless in taking care of my truck, that only has 31,500 miles. The service manager was very helpful assisting me in getting my truck repaired after it was damaged by the t of my truck, that only has 31,500 miles. The service manager was very helpful assisting me in getting my truck repaired after it was damaged by the technician. I wish the technician would have just admitted to wrecking my truck, it makes me wonder what else could happen during the service that is not noted or reported. Honesty is always the best option. More

Working on some issues with non extended warranty issues with birds and rodents, PCMS and wiring components. FORD stop making the wiring harnesses out of corn oil derivatives so birds and rodents aren’t dr with birds and rodents, PCMS and wiring components. FORD stop making the wiring harnesses out of corn oil derivatives so birds and rodents aren’t drawn to them to chew them up. There was great dialogue between dealership as the diagnosis went along. Ford truck’s like you did in the 60’s and 70’s without all the electronic xxxxxxxx that makes your automobiles disposable. We want the 7.3 diesel, 4.9L 300 6 cylinder, 351 Cleveland, Detroit eco boost them, motors that’s good for 1/2 million miles trouble free! Eco boost the 4.9L! Green energy and catalytic converters are xxxxxxxx they suffocate and burns more gas for the oil companies. The 6.0L 150 year anniversary addition was a money pit! Thanks Ford and Bill Collins! The 4.6L is a great engine! 371,000 miles pretty much trouble free mercury grand marquis. Build simplistic and trouble free my 2017 F-450 has had over a dozen factory issues. Simple is better! I am not too old to hand crank the windows down. Make something that lasts 500+ miles and is simplistic. 🤬. your maintenance profits. I am not buying anymore diesels! I want a 1977 ford high boy F-350 with a Eco boost 460 or 4.9 L! Your service is great but a 2017 F-450 shouldn’t have this many issues and recalls! Build it right the first time! Forward this up to Ford Corporate! This is my last new automobile/truck of any brand or any kind! All brands have electrical issues! Cars, trucks tractors included! Pat hasn’t been any help since he sold me the truck! 6.0Lemon F-250 Bill Collins. 2017 F-450 a recall magnet! Sweep this under the carpet. As a dealership you still represent Ford! You do a great job but there shouldn’t be this many issues with a $87,000 truck! Make America great again and supply a product that is good for 500K miles! FORD Have some xxxxx and use your lobbying power to Congress members to get rid of electronics and catalytic converter’s! It’s not the cow farts causing the global warming its Ford, Chevy Toyota and Chrysler causing hazardous waste with cars & trucks that don’t last 500K. Semi trucks can do it! That will be my next purchase to haul cattle! An older semi! Take a stand FORD Americans are tired of all your maintenance and electronics issues xxxxxxxx! Jack Kain your staff is friendly but people are having to make a choice to pay for all of FORD’s 1/2 assed new vehicles with electrical issues and buying groceries for their family!!! I am not xxxxting you on no new vehicles or tractors of any kind! I hope every manufacturer goes bankrupt! I’ll keep driving this 371K 2004 mercury grand marquis! Cheap insurance, reliable and mega miles! No new anything until it becomes reliable and minimal electronics! Sincerely a Ford since 1986. Put a sticky note in Henry Fords gravesite! Your New automobiles are like Schick razor blades and the Covid shot! Not reliable! My cattle a horse’s can attest to the times we have been stranded with the 6.0Lemon and this 6.7 recalls and wiring harness’s made out of corn oil derivatives that rodents love. I am glad FORD can sleep of a night while I am stranded with a gooseneck full of animals. Top Ford truck salesman doesn’t mean anything to me Pat Kain! The only reliable truck we have on our farm is a 1992 4.9L straight 6 5 speed! Go back to the drawing board for simplicity and fire every engineer and government official that keeps you making a reliable non-disposable vehicle. I am marrying into the Amish so I will have a reliable, family safe, animal safe mode of transportation! Friendly staff though at Jack Kain! Have some American Lride in your products and forward this to FORD corporate! V Sincerely no new vehicles ever! 87K waste of my time! Brandon Smith a super unsatisfied customer that is tired of the FORD excuses! Kaitlyn was very nice but it takes away from my work time to run my 4 FORD vehicles for recalls. Bring back the 1977 high boys More