Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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BEST USED CAR BUYING EXPERIENCE EVER! Id like to start by saying it takes a lot for me to jump on line and write a review. In this instance, it is the least I can do for a team of individ Id like to start by saying it takes a lot for me to jump on line and write a review. In this instance, it is the least I can do for a team of individuals that went out of their way to make certain my used car buying experience was "review" worthy. I'd like to start with my salesman, Joe Bautista. Joe was the first to greet me when I walked through the door. I had my eye on a used Chevy Traverse that unfortunately had been moved off the lot. Joe was quick to secure the vehicle and had it on site for me the next day. With an extremely hectic schedule and sleeping child in the car, I explained to Joe that I did not have the time to talk numbers but would like some time to look over the vehicle with my wife. Without pressure and without asking, Joe was kind enough and offered for me to take the vehicle home for the evening to test drive it and look it over. This allowed my wife and I the time to look over the vehicle on our terms and at our pace, without any pressure or someone breathing down our necks. My schedule was such that I returned the vehicle a day later, but could not talk numbers until the weekend. In the meantime, there was no pushy sales calls or text messages or threats that someone was interested in the vehicle....just pure honesty and patience. That honesty and patience that Joe had for my hectic schedule, is what ultimately won him the sale. I complimented Joe on his approach and extended my sincere gratitude. Long story short, Jorge Soria, Joe, and myself had a fair discussion on the price of the vehicle, met in the middle, and both parties were happy. Prior to walking out the door with the vehicle, Joe and Marcin Gacek in finance, worked closely with the owner, Tommy, to secure dealership pricing for a few Chevy parts that we were all aware needed replacement. After all, it was a used vehicle, but the parts savings that they passed on to me were substantial which helped me to afford the vehicle in the first place. In summary, it was the most pleasant used car buying experience I have ever had. Give the guys at Jack Phelan Dodge a try, I am happy I did! More
Great and easy experience! Would buy here again. At first we were hesitant to go to a dealership. The new car buying experience and fear of the sticker shock of a new car were reason we didn’t want t At first we were hesitant to go to a dealership. The new car buying experience and fear of the sticker shock of a new car were reason we didn’t want to go. This dealer had none of that you felt at ease and our experience was great. Would definitely go back and buy again from Ryan. More
Great Day at Phelan Dodge I walked into this dealership not knowing anybody and I walked out with a new 2018 dodge challenger. I told them a price i could afford and they got t I walked into this dealership not knowing anybody and I walked out with a new 2018 dodge challenger. I told them a price i could afford and they got the payment there. No hassling going back n forth. Great people great place to buy a car or truck. More
Great customer service Svet is one of the nicest salesman I have ever dealt with. The other associate that I started out with is extremely nice as well( I forgot his name😔) Svet is one of the nicest salesman I have ever dealt with. The other associate that I started out with is extremely nice as well( I forgot his name😔). They tried their best to work with me. Thank you! More
Best dealership I have purchased from Jack Phelan Chrysler a few times now and each purchase and experience is outstanding! The whole staff is professional and very f I have purchased from Jack Phelan Chrysler a few times now and each purchase and experience is outstanding! The whole staff is professional and very friendly. Svet does an outstanding job getting us in and out as a salesman. Tom, manager, over saw the whole experience and it was easy and flawless. Marcin was quick and efficient as well as friendly doing our financials. I have recommended this dealership to multiple friends already! More
As painless as buying a car can be Had to purchase a new vehicle after mine was totaled. Dave and Jonathan made purchasing a new vehicle (when you weren’t planning to) as painless as po Had to purchase a new vehicle after mine was totaled. Dave and Jonathan made purchasing a new vehicle (when you weren’t planning to) as painless as possible. More
Awesome Experience Best experience since we walked in the door:) Everybody was very friendly and I would definitely recommend this dealer to whom ever is looking to buy Best experience since we walked in the door:) Everybody was very friendly and I would definitely recommend this dealer to whom ever is looking to buy a new car. Ryan, Jorge, and Marcin were awesome. Totally recommend them! I'm very pleased and happy with my new purchase. More
Great experience Car buying is always a rough process but they made it much easier on me. With my family getting bigger I needed a bigger car. Friendly service and goo Car buying is always a rough process but they made it much easier on me. With my family getting bigger I needed a bigger car. Friendly service and good prices More
Fantastic easy experience From the time I walked in the door, I had a pleasureable experience. I am a fairly experienced car buyer and David treated me as such. He got me in From the time I walked in the door, I had a pleasureable experience. I am a fairly experienced car buyer and David treated me as such. He got me in and out and respected my time, Looked one day and picked it up the next. Would absolutely without reservation buy from David again, More
It was a great experience rveryone was very helpful. Ryan was very nice and went above and beyond to assist us in finding the best van for our family! The experience was very nice! Ryan was very nice and went above and beyond to assist us in finding the best van for our family! The experience was very nice! More








