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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,809 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,809 reviews
April 16, 2018
EXCELLENT-David Mohler, Martin, Jorge, & Sebastian review. David was especially helpful/KNOWLEDGEABLE. EVERYONE-POLITE. There was no pushiness/rudeness-unlike the 7 dealers we had been to before we came to you David was especially helpful/KNOWLEDGEABLE. EVERYONE-POLITE. There was no pushiness/rudeness-unlike the 7 dealers we had been to before we came to you! More
by Beth M Edwards
Employees Worked With
Jorge Soria, Sebastian Nowak, David Mohler, Marcin Gacek
April 16, 2018
Great Service The service was excellent. They were able to get a Spanish speaking employee who was able to explain in great detail everything that I was looking for The service was excellent. They were able to get a Spanish speaking employee who was able to explain in great detail everything that I was looking for. The employees even stayed past closing time in order for me to get the car that very night. More
by Jovana 1983
Employees Worked With
Tino Guzman, Marcin Gacek
April 15, 2018
"Great leasing experience Stopped in to test drive a Jeep Wrangler and worked out a great deal for a lease on a 2018 Jeep Wrangler Sahara Unlimited. Ryan Stogdill was very info Stopped in to test drive a Jeep Wrangler and worked out a great deal for a lease on a 2018 Jeep Wrangler Sahara Unlimited. Ryan Stogdill was very informative and friendly explaining all the features on the Wrangler and how the lease process works. Jorge Soria worked magic with the financial figures to seal the deal that night. Marcin Gacek make it so easy to complete the leasing agreement. Overall a very positive experience. More
by Kernel's Wrangler
Employees Worked With
Ryan Stogdill, Jorge Soria, Marcin Gacek
April 15, 2018
Great Experience I had a great experience purchasing my Jeep Grand Cherokee from Jack Phelan Chrysler Dodge Jeep RAM today. My salesman Pasquale AKA "Pesci" was friend I had a great experience purchasing my Jeep Grand Cherokee from Jack Phelan Chrysler Dodge Jeep RAM today. My salesman Pasquale AKA "Pesci" was friendly and had great customer service skills. Pesci, Samuel, and Sebastian made the buying process easy. If you would like to make a great deal and purchase the vehicle that you want go visit Pesci. More
by Van A.
Employees Worked With
Samuel, Pasquale A.Di Diana
April 14, 2018
Buying car My salesman was very friendly and kept me updated through the whole process. We were able to come together on a fair price for vehicle very quickly. M My salesman was very friendly and kept me updated through the whole process. We were able to come together on a fair price for vehicle very quickly. My experience was very good. More
by bobby
Employees Worked With
Jorge Soria, David Mohler, Selena Rodriguez
April 14, 2018
Amazing Car Buying Experience! I've been bringing my '09 Jeep Patriot to Jack Phelan Dodge for the last few years for service. The service team has always taken really good care of I've been bringing my '09 Jeep Patriot to Jack Phelan Dodge for the last few years for service. The service team has always taken really good care of me and I trusted them. When the time came for a new car I wanted to give them my business. I must say they did not disappoint! I bought a new Jeep Cherokee Latitude yesterday and I must say out of all my car purchases over the last 20 something years, this by far was the best experience. Quick purchase. Great service. Amazingly helpful staff. Not pushy. I was there just over an hour got an amazing deal on the new car and trade in and everyone involved was stellar! I would definitely buy from Jack Phelan again. More
by Krazynips22
April 14, 2018
Honest service From the moment I contacted this dealership I was meet with people that did exactly as promised. I was in and out in a couple hours as promised. What From the moment I contacted this dealership I was meet with people that did exactly as promised. I was in and out in a couple hours as promised. What they said over the phone, didn’t change once I arrived in the showroom. My salesman listened to what type of vehicle I was looking for, and literally showed me every possibility on the lot. Thanks a million! More
by Ellis Illusions
Employees Worked With
April 12, 2018
3rd purchase My 3rd purchase in buying a vehicle with Jack Phelan I guess the sales person must be doing something right. Thank you for your great service My 3rd purchase in buying a vehicle with Jack Phelan I guess the sales person must be doing something right. Thank you for your great service More
by Angie858
April 12, 2018
Satisfied customer This is the second car I’ve purchased from Jack Phelan Dodge/Chrysler/Jeep. Just like the first time my sales person Svet made it a stress-free no This is the second car I’ve purchased from Jack Phelan Dodge/Chrysler/Jeep. Just like the first time my sales person Svet made it a stress-free no pressure experience. Jorge and MarcIn who also Were involved in my purchase were very helpful. I will have all my service done at Jack Phelan Dodge Suzuki just like my first car because Scott in the service department always takes care of my needs. Go buy your car at Jack Phelan Dodge/Chrysler/Jeep, you won’t be disappointed. More
by Skrzynski
April 11, 2018
Horrible customer service! Stay away from him! He never followed thur with what he said he was going to do. Also is not on the custom side but on the warranty side to make sure they don't have to p He never followed thur with what he said he was going to do. Also is not on the custom side but on the warranty side to make sure they don't have to pay your claim. Doesn't know what the dealership can even fix! More
by 1956Ford
Employees Worked With
Ricky Hiller
