Scott Sopko
Scott Sopko at Jack Phelan Dodge Chrysler Jeep Ram

Scott Sopko

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Scott Sopko

October 16, 2026

Dealership Rating
Employee Rating

Customer service is excellent and Jason is very helpful in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager More

by stacykoutsis
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team was glad to clearly explain the issue and get your Chrysler back on the road quickly. Hearing your praise of Jason’s support means a lot to our service team.

October 06, 2026

Dealership Rating
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Keith is the best rep and will always take care of your needs! He is my go to guy ALWAYS! Don't take your car in on Friday though it's busy. More

by tammyhogan7072
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Recommend Dealer
Yes

Other Employees Tagged: Keith Moore

Oct 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your praise for Keith shows why he’s earned your trust as your go-to service rep. Your note about Fridays being busy is a helpful reminder to schedule the service on your Chrysler at a time that suits you best. Thank you for choosing our team and for your five-star rating.

September 30, 2026

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Professional management and leadership from the top down clearly are the backbone of Jack Phelan dodge. From my appointment scheduling to service maintenance, I am totally satisfied with Jack Phelan's commi More

by bob.porod
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe, Mike Tatera

Sep 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your recognition of professional leadership at every level reflects how our service department prioritizes customer satisfaction. Knowing that appointment scheduling and the service maintenance on your Durango were seamless is truly rewarding. Your praise for our team effort means a great deal to our service team.

September 30, 2026

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The entire service department is great. I’ve been bringing my vehicle here since May of 2018. I have primarily worked with two service advisors. Scott was my original advisor and was great More

by tskupien55
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Recommend Dealer
Yes

Other Employees Tagged: Keith Moore

Sep 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service department has enjoyed caring for your Jeep Grand Cherokee since 2018. Knowing that you found Scott and Keith knowledgeable and easy to work with is rewarding. Your recognition of our technicians means a lot to our team.

September 25, 2026

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This is my favorite place to go to either buy a new car or for repairs More

by jaja52
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Recommend Dealer
Yes
Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that we’re your favorite spot for both purchasing a new car and getting repairs means a lot to our team. We’re always ready to keep your Jeep Cherokee in great shape.

September 18, 2026

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Everyone is kind and thoughtful and work was performed on time as always can’t say any more More

by hansonrd130
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Recommend Dealer
Yes

Other Employees Tagged: Keith Moore, Mike Tatera

Sep 18, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that our team’s thoughtful approach and on-time service for your Jeep Wrangler continue to meet your needs is rewarding. Your kind words and five-star rating mean a lot to our service team.

September 12, 2026

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Easy drop off if needed after hours. Cashier is open later if needed for late pickup. More

by carbocaine
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe, Mike Tatera

Sep 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your feedback about our after-hours drop-off and extended cashier hours highlights our focus on convenience. Knowing that these options helped the service on your Jeep Cherokee fit your schedule means a lot to our service team.

September 11, 2026

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Prices for an oil change are now ridiculously high. Might need to search for alternatives. I don’t fell it is right to pass union labor costs to consumers More

by JONGURRISTER
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Recommend Dealer
Yes
Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 10, 2026

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Jack Phelan CSJRis always very easy to work with and get the job done quickly More

by mydrdrm
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Recommend Dealer
Yes
Sep 10, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Hornet was straightforward and quick is rewarding. Your kind words and five-star rating mean a lot to our service department.

September 06, 2026

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The staff were friendly and professional. The dealership was very clean. I was surprised at the difference in price compared to another dealership usually went to. I will be going to Jack now More

by susanlugo
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Recommend Dealer
Yes
Sep 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your mention of our team’s approachable professionalism and our clean facility highlights what we aim for. Knowing that our competitive pricing made a positive impression compared to your usual dealership is rewarding. We look forward to caring for your Dodge Grand Caravan on your next visit.

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